Chang Kuei-Feng, Huang Yu-Huang, Li Wei-Chin, Luo Shunjun, Yang Dong-Jenn
School of Management, Guangzhou University, Guangzhou, China.
Department of Marketing Management, Central Taiwan University of Science and Technology, Taichung, Taiwan.
Front Psychol. 2022 May 2;13:836303. doi: 10.3389/fpsyg.2022.836303. eCollection 2022.
Social media users have increased rapidly in recent years; however, most are "silent users" who rarely share information online. To maintain social media companies' stable operation and development, this research explored the effects of flow experience and identity formation on users' intrinsic motivation to facilitate aggressive, spontaneous, and habitual participation in virtual communities. A total of 487 valid questionnaires were collected and underwent regression analysis. The results revealed that all three intrinsic motivations had a significant impact on social media participation, with social interaction exerting the strongest influence. Flow experience and identification had significant, partial mediating effects on the relationship between motivation and participation. Several suggestions were provided based on the results to help social media enterprises increase user participation. It is hoped that this research could facilitate in transforming users into habitual participants to keep the operations of the virtual community stable and enduring.
近年来,社交媒体用户数量迅速增长;然而,大多数是“沉默用户”,他们很少在网上分享信息。为了维持社交媒体公司的稳定运营和发展,本研究探讨了心流体验和身份形成对用户内在动机的影响,以促进其积极、自发和习惯性地参与虚拟社区。共收集了487份有效问卷并进行了回归分析。结果显示,所有三种内在动机都对社交媒体参与有显著影响,其中社交互动的影响最强。心流体验和身份认同在动机与参与之间的关系中具有显著的部分中介作用。基于研究结果提出了一些建议,以帮助社交媒体企业提高用户参与度。希望本研究能够有助于将用户转变为习惯性参与者,从而保持虚拟社区运营的稳定和持久。