Tian Xiu-Fu, Wu Run-Ze
College of Business, Jiaxing University, Jiaxing, China.
College of Economics, Jiaxing University, Jiaxing, China.
Front Psychol. 2022 Jun 14;13:823523. doi: 10.3389/fpsyg.2022.823523. eCollection 2022.
As the national awareness of health keeps deepening, online health communities (OHCs) have achieved rapid development. Users' participation is critically important to the sustainable development of OHCs. Nevertheless, users usually lack the motive for participation. Based on the social capital theory, this research examines factors influencing users' participation in OHCs. The purpose of this research is to find out decisive factors that influence users' participation in OHCs, enrich the understanding of users' participation in OHCs, and help OHCs address the issue of sustainable development. The research model was empirically tested using 1277 responses from an online survey conducted in China. Data was analyzed using the structural equation modeling (SEM). We found informational support and emotional support to have significant direct effects over the structural capital, relational capital and cognitive capital of OHCs. Meanwhile, it is observed that relational capital and cognitive capital degree have a significant influence on knowledge acquisition and knowledge contribution of OHCs. For researchers this study provides a basis for further refinement of individual models of users' participation. For practitioners, understanding the social capital is crucial to users' knowledge acquisition and knowledge contribution that achieve high participation in OHCs.
随着国民健康意识不断深化，在线健康社区（OHCs）得到了快速发展。用户参与对在线健康社区的可持续发展至关重要。然而，用户通常缺乏参与的动机。基于社会资本理论，本研究考察影响用户参与在线健康社区的因素。本研究的目的是找出影响用户参与在线健康社区的决定性因素，丰富对用户参与在线健康社区的理解，并帮助在线健康社区解决可持续发展问题。研究模型通过对在中国进行的一项在线调查收集的1277份回复进行实证检验。数据采用结构方程模型（SEM）进行分析。我们发现信息支持和情感支持对在线健康社区的结构资本、关系资本和认知资本有显著的直接影响。同时，观察到关系资本和认知资本程度对在线健康社区的知识获取和知识贡献有显著影响。对于研究人员来说，本研究为进一步完善用户参与的个体模型提供了依据。对于从业者来说，理解社会资本对于实现用户在在线健康社区中的高参与度的知识获取和知识贡献至关重要。
