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位于学术机构的药剂师主导的基层医疗诊所中,学习者对患者咨询培训视频录制活动的看法。

Learner Perceptions of a Video Recording Activity for Patient Consultation Training in a Pharmacist-Led Primary Care Clinic Located in an Academic Institution.

作者信息

Hefford Hayley, Kapanen Anita I, Medgyesi Nic, Yuen Jamie

机构信息

Faculty of Pharmaceutical Sciences, The University of British Columbia, Vancouver, BC, Canada.

出版信息

Innov Pharm. 2021 Jun 10;12(3). doi: 10.24926/iip.v12i3.3632. eCollection 2021.

Abstract

: Development of evidence-based educational activities is needed to provide educators with the tools to aid learners in strengthening patient consultation skills in the primary care practice setting, an emerging area of practice in Canada. : The objective was to develop an educational activity to bring self-awareness to fourth year pharmacy student and pharmacy resident consultation skills and to determine learner perceptions of this educational activity, including identifying the key areas of skill development that learners found were positively impacted. : An innovative learning activity utilizing audio-video technology to enable recording and reviewing of learner-led patient consultations was developed and implemented within the University of British Columbia Pharmacists Clinic. Learners had the opportunity to lead 60-minute patient consultations. With patient and learner consent, patient consultations were recorded for learner viewing and self-assessment. Pharmacist preceptors supervised and assessed learner performance. Learners completed an online anonymous survey after the learning activity to evaluate its value. : Between September 2018 and July 2019, eight pharmacy learners, consisting of student pharmacists (5) and post-graduate pharmacy residents (3) completed the learning activity and provided their feedback. The majority of learners (87.5%) felt the learning activity was beneficial to the development of patient consultation skills. Learners gained awareness of areas requiring improvement which included appropriate questioning, clear and concise language, time management and non-verbal habits. : Adapting and modifying this learning activity to align with specific practice settings and learning objectives is feasible for other primary care practice sites offering experiential practicums.

摘要

需要开展循证教育活动,为教育工作者提供工具,以帮助学习者在加拿大一个新兴的实践领域——初级保健实践环境中强化患者咨询技能。

目标是开展一项教育活动,提高四年级药学专业学生和药学住院医师对咨询技能的自我认知,并确定学习者对该教育活动的看法,包括找出学习者认为受到积极影响的关键技能发展领域。

在英属哥伦比亚大学药剂师诊所开展并实施了一项创新学习活动,利用音频视频技术对学习者主导的患者咨询进行录制和回顾。学习者有机会主导60分钟的患者咨询。在患者和学习者同意的情况下,对患者咨询进行录制以供学习者观看和自我评估。药剂师带教老师监督并评估学习者的表现。学习者在学习活动结束后完成了一项在线匿名调查,以评估其价值。

在2018年9月至2019年7月期间,八名药学学习者,包括药学专业学生(5名)和药学研究生住院医师(3名)完成了学习活动并提供了反馈。大多数学习者(87.5%)认为该学习活动对患者咨询技能的发展有益。学习者意识到了需要改进的方面,包括恰当提问、语言清晰简洁、时间管理和非语言习惯。

对于其他提供实践实习的初级保健实践场所而言,调整和修改此学习活动以使其与特定实践环境和学习目标相一致是可行的。

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