60478College of Physicians and Surgeons of Alberta, Edmonton, Alberta, Canada.
Healthc Manage Forum. 2022 Jul;35(4):243-247. doi: 10.1177/08404704221093889. Epub 2022 May 22.
COVID-19 has exposed the grim underbelly of a fragmented, regionalized, costly, and inefficient approach to health service that is an engine for health workforce burnout. A matrix framework that defines the nature of system-level structural determinants of burnout and their relationship to service-level wellness can serve as a useful tool to understand workforce burnout causality, and guide meaningful intervention. This could inform a constructive system-level approach to health workforce burnout through the establishment of harmonized principle-based interventions across health sector jurisdictions and stakeholders.
COVID-19 暴露出医疗服务碎片化、区域化、昂贵且低效的严峻问题,这是导致医护人员 burnout 的主要原因。一个矩阵框架定义了 burnout 的系统层面结构决定因素的本质及其与服务层面健康的关系,可以作为理解劳动力 burnout 因果关系和指导有意义干预的有用工具。通过在卫生部门管辖范围内和利益攸关方之间建立基于原则的协调干预措施,可以为卫生劳动力 burnout 提供一种建设性的系统层面方法。