Singh Divyanshu Kumar, Kumar Manohar, Fosch-Villaronga Eduard, Singh Deepa, Shukla Jainendra
Indraprastha Insitute of Information Technology Delhi, New Delhi, India.
eLaw Center for Law and Digital Technologies, Leiden University, Leiden, The Netherlands.
Int J Soc Robot. 2022 May 26:1-17. doi: 10.1007/s12369-022-00882-1.
Recent advancements in socially assistive robotics (SAR) have shown a significant potential of using social robotics to achieve increasing cognitive and affective outcomes in education. However, the deployments of SAR technologies also bring ethical challenges in tandem, to the fore, especially in under-resourced contexts. While previous research has highlighted various ethical challenges that arise in SAR deployment in real-world settings, most of the research has been centered in resource-rich contexts, mainly in developed countries in the 'Global North,' and the work specifically in the educational setting is limited. This research aims to evaluate and reflect upon the potential ethical and pedagogical challenges of deploying a social robot in an under-resourced context. We base our findings on a 5-week in-the-wild user study conducted with 12 kindergarten students at an under-resourced community school in New Delhi, India. We used interaction analysis with the context of learning, education, and ethics to analyze the user study through video recordings. Our findings highlighted four primary ethical considerations that should be taken into account while deploying social robotics technologies in educational settings; (1) language and accent as barriers in pedagogy, (2) effect of malfunctioning, (un)intended harms, (3) trust and deception, and (4) ecological viability of innovation. Overall, our paper argues for assessing the ethical and pedagogical constraints and bridging the gap between non-existent literature from such a context to evaluate better the potential use of such technologies in under-resourced contexts.
社交辅助机器人技术(SAR)的最新进展表明,利用社交机器人在教育中实现越来越多的认知和情感成果具有巨大潜力。然而,SAR技术的应用也带来了一系列伦理挑战,尤其是在资源匮乏的环境中。虽然先前的研究强调了在现实世界中应用SAR时出现的各种伦理挑战,但大多数研究集中在资源丰富的环境中,主要是“全球北方”的发达国家,而专门针对教育环境的研究有限。本研究旨在评估和反思在资源匮乏的环境中部署社交机器人可能面临的伦理和教学挑战。我们的研究结果基于在印度新德里一所资源匮乏的社区学校对12名幼儿园学生进行的为期5周的实地用户研究。我们通过视频记录,结合学习、教育和伦理背景进行互动分析,以分析用户研究。我们的研究结果强调了在教育环境中部署社交机器人技术时应考虑的四个主要伦理因素:(1)语言和口音作为教学障碍;(2)故障、(非)预期伤害的影响;(3)信任和欺骗;(4)创新的生态可行性。总体而言,我们的论文主张评估伦理和教学限制,并弥合此类背景下不存在的文献之间的差距,以便更好地评估此类技术在资源匮乏环境中的潜在用途。