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相似还是不同的影响?量化谦逊和谦虚对工作绩效的影响。

Similar or Different Effects? Quantifying the Effects of Humility and Modesty on Job Performance.

作者信息

Peng He

机构信息

School of Management, Fudan University, Shanghai, China.

出版信息

Front Psychol. 2022 May 12;13:809841. doi: 10.3389/fpsyg.2022.809841. eCollection 2022.

Abstract

Humility and modesty are both emphasized in Eastern and Western societies. However, people usually conflate them in everyday usage. To reduce the confusion of the two constructs, it is very vital to carefully differentiate the two constructs and examine whether they lead to similar or different effects on job performance. In this study, we scrutinized the effects of the two constructs on four dimensions of job performance simultaneously, including task performance, citizenship behavior (helping and voicing), unethical pro-organizational behavior, and innovative behavior. Using a dataset of 239 employees and 77 supervisors, we showed that modesty is not related to task performance and voicing, but that it is positively related to unethical pro-organizational behavior and negatively related to helping and innovative behavior. In contrast, we showed that humility is negatively related to unethical pro-organizational behavior and positively related to task performance, helping, voicing, and innovative behavior. Our findings reveal that modesty and humility can lead to very divergent work outcomes. The results strongly support the idea that modesty and humility are distinct constructs embedded in separate nomological networks and strongly suggest that organizations should encourage employees' humility rather than modesty. The theoretical and practical implications of this work are discussed.

摘要

谦逊和虚心在东西方社会都受到强调。然而,人们在日常使用中通常将它们混为一谈。为了减少对这两种概念的混淆,仔细区分这两种概念并考察它们对工作绩效产生相似还是不同的影响非常重要。在本研究中,我们同时仔细研究了这两种概念对工作绩效四个维度的影响,包括任务绩效、公民行为(帮助和建言)、亲组织非伦理行为以及创新行为。使用一个包含239名员工和77名主管的数据集,我们发现虚心与任务绩效和建言无关,但与亲组织非伦理行为呈正相关,与帮助和创新行为呈负相关。相比之下,我们发现谦逊与亲组织非伦理行为呈负相关,与任务绩效、帮助、建言和创新行为呈正相关。我们的研究结果表明,虚心和谦逊会导致非常不同的工作结果。这些结果有力地支持了这样一种观点,即虚心和谦逊是嵌入不同理论网络中的不同概念,并强烈表明组织应该鼓励员工的谦逊而非虚心。本文讨论了这项工作的理论和实践意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7709/9133792/6a00f8842434/fpsyg-13-809841-g001.jpg

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