León Maria Alejandra, Pannunzio Valeria, Kleinsmann Maaike
Department of Design, Organization and Strategy, Faculty of Industrial Design Engineering, Delft University of Technology, Delft, Netherlands.
JMIR Hum Factors. 2022 Jun 6;9(2):e37204. doi: 10.2196/37204.
Remote patient monitoring (RPM) interventions are being increasingly implemented in health care environments, given their benefits for different stakeholders. However, the effects of these interventions on the workflow of clinical staff are not always considered in RPM research and practice.
This review explored how contemporary RPM interventions affect clinical staff and their workflows in perioperative settings.
We conducted a scoping review of recent articles reporting the impact of RPM interventions implemented in perioperative settings on clinical staff and their workflow. The databases accessed were Embase and PubMed. A qualitative analysis was performed to identify the main problems and advantages that RPM brings to staff, in addition to the approaches taken to evaluate the impact of those interventions. Different themes were identified in terms of the challenges of RPM for clinical staff as well as in terms of benefits, risk-reduction strategies, and methods for measuring the impact of these interventions on the workflow of clinical staff.
A total of 1063 papers were found during the initial search, of which 21 (1.98%) met the inclusion criteria. Of the 21 included papers, 15 (71%) focused on evaluating new RPM systems, 4 (19%) focused on existing systems, and 2 (10%) were reviews.
The reviewed literature shows that the impact on staff work experience is a crucial factor to consider when developing and implementing RPM interventions in perioperative settings. However, we noticed both underdevelopment and lack of standardization in the methods for assessing the impact of these interventions on clinical staff and their workflow. On the basis of the reviewed literature, we recommend the development of more robust methods for evaluating the impact of RPM interventions on staff experience in perioperative care; the adoption of a stronger focus on transition management when introducing these interventions in clinical practice; and the inclusion of longer periods of assessment, including the evaluation of long-term goals.
鉴于远程患者监测(RPM)干预措施对不同利益相关者的益处,其在医疗保健环境中的应用越来越广泛。然而,RPM研究和实践中并不总是考虑这些干预措施对临床工作人员工作流程的影响。
本综述探讨了当代RPM干预措施如何影响围手术期临床工作人员及其工作流程。
我们对近期报道围手术期实施的RPM干预措施对临床工作人员及其工作流程影响的文章进行了范围综述。检索的数据库为Embase和PubMed。进行了定性分析,以确定RPM给工作人员带来的主要问题和优势,以及评估这些干预措施影响所采用的方法。从RPM对临床工作人员的挑战、益处、降低风险策略以及衡量这些干预措施对临床工作人员工作流程影响的方法等方面确定了不同主题。
在初步检索中总共找到1063篇论文,其中21篇(1.98%)符合纳入标准。在这21篇纳入论文中,15篇(71%)专注于评估新的RPM系统,4篇(19%)专注于现有系统,2篇(10%)为综述。
综述文献表明,在围手术期环境中开发和实施RPM干预措施时,对工作人员工作体验的影响是一个关键考虑因素。然而,我们注意到在评估这些干预措施对临床工作人员及其工作流程影响的方法方面,存在发展不足和缺乏标准化的问题。基于综述文献,我们建议开发更有力的方法来评估RPM干预措施对围手术期护理中工作人员体验的影响;在临床实践中引入这些干预措施时,更加强调过渡管理;并纳入更长时间的评估,包括对长期目标的评估。