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国家-品牌契合度:原产国刻板印象和品牌定位一致性对消费者行为的影响:来自脑电图θ波段振荡的证据

Country-Brand Fit: The Effect of COO Stereotypes and Brand Positioning Consistency on Consumer Behavior: Evidence From EEG Theta-Band Oscillation.

作者信息

Wang Ailian, Lyu Dong, Liu Yunlu, Liu Jiaoyang, Gao Li, Jin Jia

机构信息

Laboratory of Applied Brain and Cognitive Sciences, School of Business and Management, Shanghai International Studies University, Shanghai, China.

Research Center for Intelligent Society and Governance, Research Institute of Interdisciplinary Innovation, Zhejiang Lab, Hangzhou, China.

出版信息

Front Neurosci. 2022 May 23;16:901123. doi: 10.3389/fnins.2022.901123. eCollection 2022.

Abstract

Grounded on the cognitive consistency theory, this paper adopts the prime-probe paradigm and Electroencephalography (EEG) experiment to examine the impact of country-of-origin (COO) stereotypes-brand positioning congruence on consumer behavior, the boundary effect of brand positioning strategy, as well as the underlying cognitive mechanism. Behaviorally, consumers show a higher purchase intention in the congruence condition. Moreover, this congruence effect of purchase intention can be found for competence brand positioning strategies rather than warmth brand positioning strategies. At the brain level, we found that compared with the congruence condition, the incongruence condition enhances consumers' cognitive conflict, reflected in enhanced frontal theta-band oscillation. Furthermore, the cognitive conflict effect is accentuated in the competence positioning strategy condition rather than the warmth strategy positioning condition, confirming the boundary effect of brand positioning strategy from the brain level. These findings provide neural evidence that the congruence between COO stereotypes and brand positioning influences consumer purchase behavior, reveals a boundary effect in the COO stereotype-brand positioning congruence, and highlights the importance of the competence dimension. Finally, the theoretical and practical implications are discussed.

摘要

基于认知一致性理论,本文采用启动-探测范式和脑电图(EEG)实验,考察原产国(COO)刻板印象与品牌定位一致性对消费者行为的影响、品牌定位策略的边界效应以及潜在的认知机制。在行为层面,消费者在一致性条件下表现出更高的购买意愿。此外,购买意愿的这种一致性效应在能力型品牌定位策略而非温暖型品牌定位策略中更为明显。在大脑层面,我们发现与一致性条件相比,不一致性条件增强了消费者的认知冲突,表现为额叶θ波段振荡增强。此外,认知冲突效应在能力型定位策略条件下比温暖型策略定位条件下更为突出,从大脑层面证实了品牌定位策略的边界效应。这些发现提供了神经学证据,证明原产国刻板印象与品牌定位之间的一致性会影响消费者的购买行为,揭示了原产国刻板印象-品牌定位一致性中的边界效应,并凸显了能力维度的重要性。最后,本文讨论了理论和实践意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b935/9170143/9893a44158ea/fnins-16-901123-g0001.jpg

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