School of Social Work, Carleton University.
Psychol Serv. 2023 May;20(2):227-238. doi: 10.1037/ser0000685. Epub 2022 Jul 7.
Supervision of staff in the helping professions is valued and considered important for effective service delivery, with expert consensus that the delivery of high-quality supervision strengthens the social service workforce. The demands of publicly funded settings provide compelling rationale for supervision to protect marginalized clients, while ensuring staff are supported in delivering quality services. As conceptual frameworks, models of supervision are one way to strengthen supervision through intentionally incorporating theory, best practices, and research. Theoretically grounded and integrative, the Stop Now and Plan (SNAP) clinical supervision model incorporates best practices, guidelines, and techniques informed by explanatory and practice theories, and research. This article presents a qualitative study exploring the experiences of supervisors and supervisees in children's mental health settings implementing this model of supervision for an evidence-based intervention. Reflexive thematic analysis was conducted using qualitative data collected from participant interviews ( = 20) directly following the completion of a 6-month implementation of the SNAP model of clinical supervision. Identified themes demonstrate the value of a structured model of supervision in supporting practitioner confidence, accountability, and professional development, while allowing supervisors to meet their responsibilities to their team and their organizations. The challenges associated with implementing a supervision model within publicly funded settings are highlighted, with suggestions for over coming these challenges provided. (PsycInfo Database Record (c) 2023 APA, all rights reserved).
专业人员的监督工作受到重视,并被认为对有效提供服务至关重要,专家共识认为,高质量的监督有助于增强社会服务人员队伍。公共资金支持的环境的需求为监督提供了强有力的理由,以保护处于弱势地位的客户,同时确保工作人员在提供高质量服务方面得到支持。作为概念框架,监督模式是通过有意纳入理论、最佳实践和研究来加强监督的一种方式。基于理论且具有综合性的“立即停止并计划”(Stop Now and Plan,SNAP)临床监督模式结合了最佳实践、指导方针和技术,这些均来自解释性和实践理论以及研究。本文介绍了一项定性研究,该研究探索了在儿童心理健康环境中实施这种监督模式的主管和被监督者的经验,该模式用于实施一种基于证据的干预措施。在完成了为期 6 个月的 SNAP 临床监督模式的实施后,使用参与者访谈(n = 20)中收集的定性数据进行了反思性主题分析。确定的主题表明,在支持从业者的信心、问责制和专业发展方面,结构化的监督模式具有价值,同时允许主管履行对团队和组织的责任。强调了在公共资金环境中实施监督模式所面临的挑战,并提供了克服这些挑战的建议。(美国心理协会,2023)