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识别和解决为老年人设计服务过程中的隐性年龄歧视。

Identifying and Addressing Implicit Ageism in the Co-Design of Services for Aging People.

机构信息

School of Arts, Design and Architecture, Aalto University, 02150 Espoo, Finland.

Department of Social Sciences, Social Psychology, University of Eastern Finland, 70210 Kuopio, Finland.

出版信息

Int J Environ Res Public Health. 2022 Jun 23;19(13):7667. doi: 10.3390/ijerph19137667.

DOI:10.3390/ijerph19137667
PMID:35805326
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9265871/
Abstract

In a world with an increasingly aging population, design researchers and practitioners can play an essential role in shaping better future societies, by designing environments, tools, and services that positively influence older adults' everyday experiences. The World Health Organization (WHO) has proposed a framework called Healthy Ageing, which can be adopted as the basis for designing for an aging society. There are, however, many challenges in achieving this goal. This article addresses one of these challenges identified by WHO, which is overcoming ageism as a form of discrimination based on age. In contrast with most other types of discrimination, ageism is not always easy to detect and overcome because of its generally implicit nature. This paper investigates adopting storytelling as a method for detecting implicit ageism and proposes a co-design process that utilizes this method to better address older adults' needs and requirements. The use of this method is discussed through two example case studies aimed at improving the design of assistive services and technologies for aging people. The findings from these case studies indicate that the proposed method can help co-design teams better identify possible implicit ageist biases and, by doing so, try to overcome them in the design process.

摘要

在人口老龄化日益严重的世界中,设计研究人员和从业者可以通过设计积极影响老年人日常生活体验的环境、工具和服务,在塑造更美好的未来社会方面发挥重要作用。世界卫生组织(WHO)提出了一个名为“健康老龄化”的框架,可以将其作为设计老龄化社会的基础。然而,实现这一目标存在许多挑战。本文探讨了世界卫生组织确定的其中一个挑战,即克服年龄歧视,这是一种基于年龄的歧视形式。与大多数其他类型的歧视不同,年龄歧视通常因其隐含性质而不易察觉和克服。本文研究了采用讲故事作为一种检测隐含年龄歧视的方法,并提出了一种共同设计过程,利用这种方法更好地满足老年人的需求和要求。通过旨在改善辅助服务和老龄化技术设计的两个案例研究讨论了这种方法的使用。这些案例研究的结果表明,所提出的方法可以帮助共同设计团队更好地识别可能存在的隐含年龄歧视偏见,并在设计过程中努力克服这些偏见。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/840b7b25de13/ijerph-19-07667-g008.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/2164cd8dcb8e/ijerph-19-07667-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/b11b4596661e/ijerph-19-07667-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/6f5da9aefe3f/ijerph-19-07667-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/985e7fb56493/ijerph-19-07667-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/6c20868c43bd/ijerph-19-07667-g005.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/ee10ba38d010/ijerph-19-07667-g006.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/8c030f0ccd58/ijerph-19-07667-g007.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/840b7b25de13/ijerph-19-07667-g008.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/2164cd8dcb8e/ijerph-19-07667-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/b11b4596661e/ijerph-19-07667-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/6f5da9aefe3f/ijerph-19-07667-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/985e7fb56493/ijerph-19-07667-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/6c20868c43bd/ijerph-19-07667-g005.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/ee10ba38d010/ijerph-19-07667-g006.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/8c030f0ccd58/ijerph-19-07667-g007.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/77f1/9265871/840b7b25de13/ijerph-19-07667-g008.jpg

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