University of Illinois the Gallup Organization
University of Pennsylvania.
Psychol Sci Public Interest. 2004 Jul;5(1):1-31. doi: 10.1111/j.0963-7214.2004.00501001.x. Epub 2004 Jul 1.
Policy decisions at the organizational, corporate, and governmental levels should be more heavily influenced by issues related to well-being-people's evaluations and feelings about their lives. Domestic policy currently focuses heavily on economic outcomes, although economic indicators omit, and even mislead about, much of what society values. We show that economic indicators have many shortcomings, and that measures of well-being point to important conclusions that are not apparent from economic indicators alone. For example, although economic output has risen steeply over the past decades, there has been no rise in life satisfaction during this period, and there has been a substantial increase in depression and distrust. We argue that economic indicators were extremely important in the early stages of economic development, when the fulfillment of basic needs was the main issue. As societies grow wealthy, however, differences in well-being are less frequently due to income, and are more frequently due to factors such as social relationships and enjoyment at work. Important noneconomic predictors of the average levels of well-being of societies include social capital, democratic governance, and human rights. In the workplace, noneconomic factors influence work satisfaction and profitability. It is therefore important that organizations, as well as nations, monitor the well-being of workers, and take steps to improve it. Assessing the well-being of individuals with mental disorders casts light on policy problems that do not emerge from economic indicators. Mental disorders cause widespread suffering, and their impact is growing, especially in relation to the influence of medical disorders, which is declining. Although many studies now show that the suffering due to mental disorders can be alleviated by treatment, a large proportion of persons with mental disorders go untreated. Thus, a policy imperative is to offer treatment to more people with mental disorders, and more assistance to their caregivers. Supportive, positive social relationships are necessary for well-being. There are data suggesting that well-being leads to good social relationships and does not merely follow from them. In addition, experimental evidence indicates that people suffer when they are ostracized from groups or have poor relationships in groups. The fact that strong social relationships are critical to well-being has many policy implications. For instance, corporations should carefully consider relocating employees because doing so can sever friendships and therefore be detrimental to well-being. Desirable outcomes, even economic ones, are often caused by well-being rather than the other way around. People high in well-being later earn higher incomes and perform better at work than people who report low well-being. Happy workers are better organizational citizens, meaning that they help other people at work in various ways. Furthermore, people high in well-being seem to have better social relationships than people low in well-being. For example, they are more likely to get married, stay married, and have rewarding marriages. Finally, well-being is related to health and longevity, although the pathways linking these variables are far from fully understood. Thus, well-being not only is valuable because it feels good, but also is valuable because it has beneficial consequences. This fact makes national and corporate monitoring of well-being imperative. In order to facilitate the use of well-being outcomes in shaping policy, we propose creating a national well-being index that systematically assesses key well-being variables for representative samples of the population. Variables measured should include positive and negative emotions, engagement, purpose and meaning, optimism and trust, and the broad construct of life satisfaction. A major problem with using current findings on well-being to guide policy is that they derive from diverse and incommensurable measures of different concepts, in a haphazard mix of respondents. Thus, current findings provide an interesting sample of policy-related findings, but are not strong enough to serve as the basis of policy. Periodic, systematic assessment of well-being will offer policymakers a much stronger set of findings to use in making policy decisions.
政策决策应在组织、企业和政府层面更多地受到与幸福感相关的问题的影响——人们对自己生活的评价和感受。当前的国内政策主要侧重于经济成果,尽管经济指标忽略了社会重视的许多内容,甚至会误导这些内容。我们表明,经济指标有许多缺点,而幸福感指标则指向了从经济指标本身无法得出的重要结论。例如,尽管过去几十年经济产出急剧增长,但在此期间,人们的生活满意度并没有提高,而且抑郁和不信任感却大幅上升。我们认为,在经济发展的早期阶段,经济指标非常重要,因为当时满足基本需求是主要问题。然而,随着社会变得更加富裕,幸福感的差异越来越不取决于收入,而更多地取决于社会关系和工作中的享受等因素。社会幸福感的平均水平的重要非经济预测因素包括社会资本、民主治理和人权。在工作场所,非经济因素会影响工作满意度和盈利能力。因此,组织(和国家)监测工人的幸福感并采取措施提高幸福感非常重要。评估有心理障碍的个体的幸福感可以揭示经济指标无法反映的政策问题。心理障碍会造成广泛的痛苦,而且其影响正在加剧,尤其是与医疗障碍的影响相比,后者正在减弱。尽管现在许多研究表明,通过治疗可以减轻因心理障碍而造成的痛苦,但仍有很大一部分患有心理障碍的人没有得到治疗。因此,一个政策重点是为更多患有心理障碍的人提供治疗,并为他们的护理人员提供更多的帮助。支持性、积极的社会关系是幸福感的必要条件。有数据表明,幸福感会导致良好的社会关系,而不是仅仅由其产生。此外,实验证据表明,当人们被群体排斥或在群体中关系不好时,他们会感到痛苦。强大的社会关系对幸福感至关重要,这有许多政策含义。例如,公司在搬迁员工时应谨慎考虑,因为这样做可能会切断友谊,从而对幸福感造成不利影响。理想的结果,甚至是经济结果,往往是由幸福感而不是其他因素导致的。幸福感高的人以后的收入更高,工作表现也比幸福感低的人好。快乐的员工是更好的组织公民,这意味着他们会以各种方式帮助工作中的其他人。此外,幸福感高的人似乎比幸福感低的人拥有更好的社会关系。例如,他们更有可能结婚、保持婚姻关系,并拥有美满的婚姻。最后,幸福感与健康和长寿有关,尽管将这些变量联系起来的途径还远未完全理解。因此,幸福感不仅因为感觉良好而有价值,而且因为它有有益的后果而有价值。这一事实使得国家和企业对幸福感进行监测势在必行。为了促进幸福感结果在政策制定中的应用,我们建议创建一个国家幸福感指数,该指数系统地评估人口代表性样本中的幸福感关键变量。应测量的变量包括积极和消极情绪、投入、目的和意义、乐观和信任以及生活满意度的广泛概念。利用当前关于幸福感的研究结果来指导政策的一个主要问题是,这些结果来自不同的、不可通约的幸福感概念的测量,并且是随意混合的不同受访者的结果。因此,当前的研究结果提供了有趣的政策相关发现样本,但不足以作为政策的基础。定期、系统地评估幸福感将为政策制定者提供更强大的政策决策发现。