de Saille Stevienna, Kipnis Eva, Potter Stephen, Cameron David, Webb Calum J R, Winter Peter, O'Neill Peter, Gold Richard, Halliwell Kate, Alboul Lyuba, Bell Andy J, Stratton Andrew, McNamara Jon
Department of Sociological Studies, University of Sheffield, Sheffield, United Kingdom.
Management School, University of Sheffield, Sheffield, United Kingdom.
Front Robot AI. 2022 Jun 21;9:731006. doi: 10.3389/frobt.2022.731006. eCollection 2022.
Disabled people are often involved in robotics research as potential users of technologies which address specific needs. However, their more generalised lived expertise is not usually included when planning the overall design trajectory of robots for health and social care purposes. This risks losing valuable insight into the lived experience of disabled people, and impinges on their right to be involved in the shaping of their future care. This project draws upon the expertise of an interdisciplinary team to explore methodologies for involving people with disabilities in the early design of care robots in a way that enables incorporation of their broader values, experiences and expectations. We developed a comparative set of focus group workshops using Community Philosophy, LEGO® Serious Play® and Design Thinking to explore how people with a range of different physical impairments used these techniques to envision a "useful robot". The outputs were then workshopped with a group of roboticists and designers to explore how they interacted with the thematic map produced. Through this process, we aimed to understand how people living with disability think robots might improve their lives and consider new ways of bringing the fullness of lived experience into earlier stages of robot design. Secondary aims were to assess whether and how co-creative methodologies might produce actionable information for designers (or why not), and to deepen the exchange of social scientific and technical knowledge about feasible trajectories for robotics in health-social care. Our analysis indicated that using these methods in a sequential process of workshops with disabled people and incorporating engineers and other stakeholders at the Design Thinking stage could potentially produce technologically actionable results to inform follow-on proposals.
残疾人常作为满足特定需求技术的潜在用户参与机器人技术研究。然而，在规划用于健康和社会护理目的机器人的整体设计轨迹时，通常并未纳入他们更广泛的生活经验。这有可能失去对残疾人生活体验的宝贵见解，并侵犯他们参与塑造未来护理方式的权利。该项目利用跨学科团队的专业知识，探索让残疾人参与护理机器人早期设计的方法，以便将他们更广泛的价值观、经验和期望纳入其中。我们使用社区哲学、乐高® 认真玩® 和设计思维开展了一组对比性焦点小组研讨会，以探讨不同身体损伤程度的人如何运用这些技巧来设想一个“有用的机器人”。然后，与一组机器人专家和设计师共同研讨这些成果，以探索他们如何与所生成的主题地图相互作用。通过这一过程，我们旨在了解残疾人认为机器人可能如何改善他们的生活，并思考将丰富的生活体验融入机器人设计早期阶段的新方法。次要目标是评估共同创造方法是否以及如何能为设计师产生可操作的信息（或为何不能），并深化关于健康 - 社会护理领域机器人可行发展轨迹的社会科学与技术知识交流。我们的分析表明，在与残疾人进行的一系列研讨会过程中运用这些方法，并在设计思维阶段纳入工程师和其他利益相关者，可能会产生技术上可操作的结果，为后续提案提供参考。
