Institute of Medical Sociology, University Medical Center Hamburg-Eppendorf, 20246 Hamburg, Germany.
Int J Environ Res Public Health. 2022 Jul 15;19(14):8599. doi: 10.3390/ijerph19148599.
A majority of the workforce in the humanitarian aid consists of volunteers who partly suffer from health problems related to their voluntary service. To date, only a fraction of the current research focuses on this population. The aim of this qualitative explorative study was to identify burdening and protective organisational factors for health and well-being among humanitarian aid volunteers in a Greek refugee camp. To this end, interviews with 22 volunteers were held on site and afterwards analysed by using qualitative content analysis. We focused on international volunteers working in Greece that worked in the provision of food, material goods, emotional support and recreational opportunities. We identified burdening factors, as well as protective factors, in the areas of work procedures, team interactions, organisational support and living arrangements. Gender-specific disadvantages contribute to burdening factors, while joyful experiences are only addressed as protective factors. Additionally, gender-specific aspects in the experience of team interactions and support systems were identified. According to our findings, several possibilities for organisations to protect health and well-being of their volunteers exist. Organisations could adapt organisational structures to the needs of their volunteers and consider gender-specific factors.
在人道主义援助中，大多数工作人员都是志愿者，他们中有些人会因志愿服务而出现健康问题。迄今为止，只有一小部分当前的研究关注这一人群。本定性探索性研究的目的是确定希腊难民营中人道主义援助志愿者的健康和幸福感的负担和保护组织因素。为此，我们在现场对 22 名志愿者进行了访谈，然后使用定性内容分析进行了分析。我们关注的是在提供食品、物资、情感支持和娱乐机会方面在希腊工作的国际志愿者。我们确定了工作程序、团队互动、组织支持和生活安排等领域的负担因素以及保护因素。性别特定的劣势是负担因素的促成因素，而快乐体验仅被视为保护因素。此外，还确定了团队互动和支持系统体验中的性别特定方面。根据我们的研究结果，组织有多种保护志愿者健康和幸福感的可能性。组织可以根据志愿者的需求调整组织结构，并考虑性别特定的因素。
