University of St Andrews, School of Medicine, St Andrews, UK.
Clin Teach. 2022 Oct;19(5):e13519. doi: 10.1111/tct.13519. Epub 2022 Jul 27.
Teleconsultation education in health care and social work education is under-reported. However, literature indicates that educating the workforce in teleconsultation skills is essential to continue with safe, high-quality delivery of services and increases the likelihood of implementing teleconsultations in health care. Training for students should, therefore, be encouraged. This systematic literature review aims to investigate global experiences of teleconsultation training in undergraduate health care and social work education.
A systematic review of peer-reviewed literature was undertaken. The review was guided by the Joanna Briggs Institute guidelines. Electronic databases were searched for eligible evidence. Studies were included only if they described and evaluated teleconsultation education for undergraduate health care and social work students.
RESULTS/DISCUSSION: This review shows that mandatory education in teleconsultation is limited in undergraduate health care and social work education. Narrative synthesis and analysis of 14 studies led to the development of two themes: pedagogical aspects, and perspectives on telecommunication and teleconsultation learning and teaching. Practical experiences with simulated patients or during clinical placements with real patients were the most common mode of delivery. Feedback on teleconsultation education was generally positive; overall, health care students felt more confident using teleconsultation and valued safety of learning through simulation.
Teleconsultation education is a legitimate way to expose students to telehealth. High satisfaction rates, increased knowledge and confidence in use indicate the positive impact this learning has on students. Nevertheless, further high-quality research and guidance for educators are warranted.
医疗保健和社会工作教育中的远程咨询教育报道较少。然而，文献表明，教育劳动力远程咨询技能对于继续安全、高质量地提供服务至关重要，并增加了在医疗保健中实施远程咨询的可能性。因此，应该鼓励对学生进行培训。本系统的文献综述旨在调查全球本科医疗保健和社会工作教育中远程咨询培训的经验。
对同行评审文献进行了系统审查。该审查由 Joanna Briggs 研究所的指南指导。电子数据库中搜索了符合条件的证据。只有描述和评估本科医疗保健和社会工作学生远程咨询教育的研究才被包括在内。
结果/讨论：本综述表明，本科医疗保健和社会工作教育中远程咨询教育的强制性教育有限。对 14 项研究的叙述性综合和分析导致了两个主题的发展：教学方面，以及对远程通信和远程咨询学习和教学的看法。与模拟患者进行实际经验或在临床实习中与真实患者一起进行是最常见的交付模式。对远程咨询教育的反馈通常是积极的；总体而言，医疗保健学生对使用远程咨询更有信心，并重视通过模拟进行学习的安全性。
远程咨询教育是使学生接触远程医疗的一种合法方式。高满意度、知识和使用信心的增加表明，这种学习对学生有积极的影响。然而，需要进一步进行高质量的研究和为教育工作者提供指导。
