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管理者可信赖行为对员工敬业度的影响:感知内部人身份的中介作用。

Impact of Managerial Trustworthy Behavior on Employee Engagement: Mediating Role of Perceived Insider Status.

作者信息

Liu Defeng, Bakari Haroon, Niaz Maharukh, Zhang Qianxiao, Shah Imran Ahmed

机构信息

School of Economics and Finance, Xi'an Jiaotong University, Xi'an, China.

Department of Business Administration, University of Sindh, Jamshoro, Pakistan.

出版信息

Front Psychol. 2022 Jul 11;13:942697. doi: 10.3389/fpsyg.2022.942697. eCollection 2022.

Abstract

This study examines the impact of managerial trustworthy behavior on employees' engagement and the mediating role of perceived insider status. This study has adopted an exploratory research design and positivist philosophy. The data are collected from 205 healthcare staff working in public sector hospitals in Pakistan through survey questionnaires, using a convenience sampling technique. Partial Least Square Structural equation modeling is used to analyze the data and test hypotheses. Results indicate that managerial trustworthy behavior relates positively to employee engagement. Perceived insider status mediates the relationship between managerial trustworthy behavior and employee engagement. The major limitation of this study is its cross-sectional design which limits the casualty. However, this study offers important insights regarding trust-building, engagement, and inclusion in the health sector. This study highlights the importance of trust-building among managers and employees. Managers who instill more trust in employees will garner more positive behavior. This study offers fresh insights into managers' trustworthy behavior toward employees' engagement and the employees' perceived insider status within their organizations.

摘要

本研究考察了管理者的可信赖行为对员工敬业度的影响以及感知内部人地位的中介作用。本研究采用了探索性研究设计和实证主义哲学。数据通过问卷调查从巴基斯坦公立部门医院的205名医护人员中收集,采用便利抽样技术。运用偏最小二乘结构方程模型对数据进行分析并检验假设。结果表明,管理者的可信赖行为与员工敬业度呈正相关。感知内部人地位在管理者的可信赖行为与员工敬业度之间起中介作用。本研究的主要局限在于其横断面设计限制了因果关系。然而,本研究为卫生部门的信任建立、敬业度和包容性提供了重要见解。本研究强调了管理者与员工之间建立信任的重要性。对员工灌输更多信任的管理者将获得更多积极行为。本研究为管理者对员工敬业度的可信赖行为以及员工在组织中感知的内部人地位提供了新的见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/119b/9311256/ef4d1f65eb93/fpsyg-13-942697-g001.jpg

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