College of Medical and Dental Sciences, Institute of Applied Health Research, University of Birmingham, Edgbaston, Birmingham, B15 2TT, UK.
Faculty of Science, Vrije Universiteit, Amsterdam, The Netherlands.
BMC Res Notes. 2022 Jul 28;15(1):266. doi: 10.1186/s13104-022-06159-0.
Despite considerable spending on mental health in the Netherlands, access to mental health remains suboptimal, particularly for migrants and ethnic minorities. Addressing the growing mental health service needs requires an understanding of the experiences of all stakeholders, specifically minority populations. In this exploratory study, we sought to understand the perspectives and experience of mental health services by migrants and their provider. An exploratory qualitative study was conducted with 10 participants, five of whom were mental health service providers and the other five were clients who had utilized or currently utilized MHS in the Netherlands.
We identified three themes that explained the experiences of clients and providers of MHS in the Netherlands (i) Perceptions of mental health service utilization (ii) Mismatch between providers (iii) Availability of services. The most significant factor that influenced participants experience was a service provider of a different cultural background. Minority populations accessing mental health services have multiple needs, including an expressed need for cultural understanding. Their experiences of mental health services could be improved for minority populations by addressing the diversity of health providers.
尽管荷兰在精神卫生方面投入了大量资金，但获得精神卫生服务的机会仍然不理想，特别是对于移民和少数族裔而言。要满足不断增长的精神卫生服务需求，需要了解所有利益相关者的经历，特别是少数族裔的经历。在这项探索性研究中，我们试图了解移民及其服务提供者对精神卫生服务的看法和体验。我们对 10 名参与者进行了探索性定性研究，其中 5 名是精神卫生服务提供者，另外 5 名是曾在荷兰使用或正在使用精神卫生服务的客户。
我们确定了三个主题，解释了荷兰精神卫生服务客户和提供者的体验：（i）对精神卫生服务利用的看法，（ii）提供者之间的不匹配，（iii）服务的可及性。影响参与者体验的最重要因素是具有不同文化背景的服务提供者。少数族裔群体在获得精神卫生服务方面有多种需求，包括对文化理解的表达需求。通过解决卫生服务提供者的多样性，可以改善少数族裔群体对精神卫生服务的体验。
