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住院和门诊护理护士的感知压力、工作量与身心症状

Perceived stress, workload and psychosomatic complaints in inpatient and outpatient care nurses.

作者信息

Werner Natalie S, Bültmann Marina, Möckel Luis

机构信息

Department of Psychology, HSD University of Applied Sciences, Cologne, Germany.

Department of Health, HSD University of Applied Sciences, Cologne, Germany.

出版信息

Pflege. 2023 Aug;36(4):220-227. doi: 10.1024/1012-5302/a000901. Epub 2022 Jul 29.

DOI:10.1024/1012-5302/a000901
PMID:35904486
Abstract

Occupational stress, dissatisfaction, higher risk for chronical and psychological disorders impairs the well-being of care nurses staff and maintaining the quality of elderly and disabled care. However, few studies have compared the psychological and physical stress in nurses working in inpatient and outpatient care settings. The aim of the present study was to compare perceived stress, workload and psychosomatic complaints in nurses working in inpatient and outpatient care settings. 158 care nurses working in geriatric and disabled care participated in the quantitative cross-sectional survey study. Comparisons of stress, workload and psychosomatic complaints were made between the inpatient and outpatient care group. Nurses working in the outpatient care reported more subjective experience of stress and more workload compared to nurses working in inpatient care. Additionally, nurses working in outpatient care reported more psychosomatic complaints compared to nurses in inpatient care. Our results suggest that inpatient and outpatient nurses experience their nursing activities differently stressful. In future research the differential stress factors need to be explored to provide adequate job training and develop stress prevention programs.

摘要

职业压力、不满情绪以及患慢性疾病和心理障碍的较高风险,损害了护理人员的幸福感,并影响了老年人和残疾人护理服务的质量。然而,很少有研究比较过住院护理和门诊护理环境中护士的心理和身体压力。本研究的目的是比较住院护理和门诊护理环境中护士的感知压力、工作量和身心症状。158名从事老年和残疾护理工作的护士参与了这项定量横断面调查研究。对住院护理组和门诊护理组的压力、工作量和身心症状进行了比较。与住院护理的护士相比,门诊护理的护士报告了更多的主观压力体验和更多的工作量。此外,与住院护理的护士相比,门诊护理的护士报告了更多的身心症状。我们的结果表明,住院护士和门诊护士对其护理活动压力的体验有所不同。在未来的研究中,需要探索不同的压力因素,以提供适当的工作培训并制定压力预防方案。

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