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心理健康认证同伴专家工作倦怠的预测因素。

Predictors of worklife burnout among mental health certified peer specialists.

作者信息

Ostrow Laysha, Cook Judith, Salzer Mark, Pelot Morgan, Burke-Miller Jane

机构信息

Live & Learn, Inc.

Center on Mental Health Services Research and Policy.

出版信息

Am J Orthopsychiatry. 2022;92(6):673-680. doi: 10.1037/ort0000645. Epub 2022 Aug 4.

Abstract

Certified peer specialists (CPSs) are a growing workforce that uses their lived experience of a behavioral health disorders plus skills learned in formal training to deliver support services. Despite their important role in the mental health care system and research on their working conditions, experiences of burnout have not been widely studied among CPSs. This study uses survey data from CPSs who were currently employed in any type of job, providing peer support services or not. Using the Maslach Burnout Inventory (MBI) and Areas of Worklife Survey (AWS), along with other measures of personal and job characteristics, relationships of predictors variables to burnout measures were described in unadjusted and adjusted linear regression models. Scores on each of the averaged burnout measures differed significantly between those employed in peer services jobs and those in other job types, with those in peer services jobs reporting lower exhaustion, cynicism, and higher professional efficacy. Better workload and fairness were associated with significantly lower exhaustion, and better reward and community were both associated with significantly lower cynicism. Those employed in peer services jobs had fewer signs of burnout than those in other occupations, in keeping with prior research. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

认证同伴专家(CPSs)是一支不断壮大的劳动力队伍,他们利用自己在行为健康障碍方面的生活经历以及在正规培训中学到的技能来提供支持服务。尽管他们在精神卫生保健系统中发挥着重要作用,且对其工作条件也有相关研究,但职业倦怠的经历在CPSs中尚未得到广泛研究。本研究使用了来自目前从事任何类型工作(无论是否提供同伴支持服务)的CPSs的调查数据。使用马氏职业倦怠量表(MBI)和工作生活领域调查(AWS),以及其他个人和工作特征的测量方法,在未调整和调整后的线性回归模型中描述了预测变量与倦怠测量指标之间的关系。同伴服务工作岗位的人员与其他工作类型的人员在每项平均倦怠测量指标上的得分存在显著差异,同伴服务工作岗位的人员报告的疲惫感、玩世不恭程度较低,而职业效能感较高。更好的工作量和公平性与显著更低的疲惫感相关,更好的奖励和团队氛围都与显著更低的玩世不恭程度相关。与先前的研究一致,从事同伴服务工作的人员比其他职业的人员出现职业倦怠的迹象更少。(PsycInfo数据库记录(c)2022美国心理学会,保留所有权利)

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