Department of Industrial Engineering, UiT-The Arctic University of Norway, Lodve Langesgate 2, 8514, Narvik, Norway.
Environ Sci Pollut Res Int. 2022 Oct;29(46):69275-69293. doi: 10.1007/s11356-022-22473-3. Epub 2022 Aug 16.
The recent advancement of digitalization and information and communication technology (ICT) has not only shifted the manufacturing paradigm towards the Fourth Industrial Revolution, namely Industry 4.0, but also provided opportunities for a smart logistics transformation. Despite studies have focused on improving the smartness, connectivity, and autonomy of isolated logistics operations with a primary focus on the forward channels, there is still a lack of a systematic conceptualization to guide the coming paradigm shift of reverse logistics, for instance, how "individualization" and "service innovation" should be interpreted in a smart reverse logistics context? To fill this gap, Reverse logistics 4.0 is defined, from a holistic perspective, in this paper to offer a systematic analysis of the technological impact of Industry 4.0 on reverse logistics. Based on the reported research and case studies from the literature, the conceptual framework of smart reverse logistics transformation is proposed to link Industry 4.0 enablers, smart service and operation transformation, and targeted sustainability goals. A smart reverse logistics architecture is also given to allow a high level of system integration enabled by intelligent devices and smart portals, autonomous robots, and advanced analytical tools, where the value of technological innovations can be exploited to solve various reverse logistics problems. Thus, the contribution of this research lies, through conceptual development, in presenting a clear roadmap and research agenda for the reverse logistics transformation in Industry 4.0.
数字化和信息通信技术（ICT）的最新发展不仅将制造业范式推向了第四次工业革命，即工业 4.0，还为智能物流转型提供了机会。尽管已有研究侧重于通过主要关注前向渠道来提高孤立物流作业的智能化、连接性和自主性，但对于指导逆向物流即将到来的范式转变，例如如何在智能逆向物流背景下解释“个性化”和“服务创新”，仍然缺乏系统的概念化。为了填补这一空白，本文从整体角度定义了逆向物流 4.0，以对工业 4.0 对逆向物流的技术影响进行系统分析。基于文献中的报告研究和案例研究，提出了智能逆向物流转型的概念框架，以连接工业 4.0 推动者、智能服务和运营转型以及有针对性的可持续性目标。还给出了智能逆向物流架构，通过智能设备和智能门户、自主机器人和先进的分析工具实现高水平的系统集成，从而利用技术创新的价值来解决各种逆向物流问题。因此，本研究的贡献在于通过概念开发，为工业 4.0 中的逆向物流转型提供了清晰的路线图和研究议程。
