Larribau Robert, Chappuis Victor Nathan, Guiche Florent, Dami Fabrice
Service des urgences, Département de médecine aiguë, Hôpitaux universitaires de Genève, 1211 Genève 14.
Service des urgences, Centre hospitalier universitaire vaudois, 1011 Lausanne.
Rev Med Suisse. 2022 Aug 17;18(791):1512-1516. doi: 10.53738/REVMED.2022.18.791.1512.
The missions of the emergency medical communication centers (EMCC) are to provide a response to calls related to emergencies (emergency medical dispatch) or to on-call medicine. The medical dispatch process is complex. The dispatch process tends to become fragmented and specialized for the different dispatch tasks, medical and non-medical, involving the collaboration of several health and non-health professionals in the same centre. A real chain of competences inside the EMCC has thus been created, within the pre-hospital emergency chain itself. Cross-disciplinary training based on simulated situations can be used to strengthen inter-professional collaboration within the EMCC.