School of Management and Business, Universidad del Rosario, Bogotá, Colombia.
Fudan Development Institute, Fudan University, Shanghai, China.
PLoS One. 2022 Aug 17;17(8):e0267454. doi: 10.1371/journal.pone.0267454. eCollection 2022.
Mission statements (henceforth: missions) are strategic planning communication tools used by all types of organizations worldwide. Missions communicate an organization's purpose, values, standards, and strategy. Research on missions has been prolific over the past 30 years, nevertheless several empirical gaps remain, such as single sector or country studies and restricted mission samples. In this article, we identify similarities and differences in the content of missions from government, private, higher education, and health research-knowledge intensive institutions in a sample of 1,900+ institutions from 89 countries through the deployment of sentiment analysis, readability, and lexical diversity; semantic networks; and a similarity computation between document corpus. We found that missions of research-knowledge intensive institutions are challenging to read texts with lower lexical diversity that favors positive rather than negative words. In stark contrast to this, the non-profit sector is consonant in multiple dimensions in its use of Corporate Social Responsibility jargon. The lexical appearance of 'research' in the missions varies according to mission sectorial context, and each sector has a cluster-specific focus. Utilizing the mission as a strategic planning tool in higher-income regions might serve to explain corpora similarities shared by sectors and continents. Furthermore, our open-access dataset on missions worldwide can be used as a source for further replication, triangulation, or crowdsourcing-data studies. Also, practitioners could use our open-access dataset and insights to facilitate strategic planning activities in organizations from multiple sectors.
使命陈述(以下简称“使命”)是全球各类组织使用的战略规划沟通工具。使命传达了组织的宗旨、价值观、标准和战略。过去 30 年来,对使命的研究层出不穷,但仍存在一些实证差距,例如单一部门或国家的研究以及有限的使命样本。在本文中,我们通过部署情感分析、可读性和词汇多样性;语义网络;以及文档语料库之间的相似性计算,在来自 89 个国家的 1900 多个机构的样本中,确定了来自政府、私营、高等教育和健康研究知识密集型机构的使命在内容上的异同。我们发现,研究知识密集型机构的使命是具有挑战性的阅读文本,其词汇多样性较低,偏向于积极的而不是消极的词语。与此形成鲜明对比的是,非营利部门在使用企业社会责任行话方面在多个维度上是一致的。“研究”一词在使命中的词汇出现方式因使命部门背景而异,每个部门都有特定的关注点。在高收入地区将使命用作战略规划工具,可能有助于解释部门和大洲之间共享的语料库相似性。此外,我们关于全球使命的开放获取数据集可作为进一步复制、三角测量或众包数据研究的来源。此外,从业者可以使用我们的开放获取数据集和见解来促进来自多个部门的组织的战略规划活动。