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大开眼界:养老院工作人员与居民共同设计养老院服务的体验。

A real eye-opener: Nursing home staff experiences of co-designing nursing home services together with residents.

机构信息

Institute of Neuroscience and Physiology, Department of Health and Rehabilitation, Sahlgrenska Academy, Centre for Ageing and Health - AgeCap, University of Gothenburg, Sweden.

Institute of Neuroscience and Physiology, Department of Psychiatry and Neurochemistry, Sahlgrenska Academy, Centre for Ageing and Health - AgeCap, University of Gothenburg, Sweden.

出版信息

J Aging Stud. 2022 Sep;62:101059. doi: 10.1016/j.jaging.2022.101059. Epub 2022 Jul 30.

DOI:10.1016/j.jaging.2022.101059
PMID:36008029
Abstract

INTRODUCTION

Research and healthcare services struggle to fulfil the desires and needs of nursing home residents, and there is a call for person-centredness in both research and healthcare practice. Involvement of people outside academia in research has been advocated in an effort to increase the relevance and impact of research findings for the public. However, little is known on how to involve nursing home residents in research, and the purpose of this study was, therefore, to learn from professional experiences of working with this group. More specifically, the aim of the study was to explore nursing home staff experiences of co-designing nursing home services with the residents.

METHOD

Focus group methodology was used. A total of 17 nursing home staff members (15 women and two men) from two nursing homes participated in four focus groups. Both homogeneity and heterogeneity were strived for during recruitment.

RESULTS

The analysis is summarised in one theme and five sub-themes, describing the co-design process as an eye-opener for staff in terms of realising their own, as well as the residents', hidden abilities, and the importance of combining personal and professional knowledge of the residents in daily care and services.

CONCLUSION

The major finding is the contribution of knowledge on how co-designing processes in nursing homes could change the dynamics of the relationships between the people involved, and that this, in turn, could realise the resources and knowledge within each person. What researchers in ageing and health can learn from the present findings is the importance of developing genuine and person-centred relationships with both nursing home residents and staff.

摘要

简介

研究和医疗保健服务努力满足养老院居民的愿望和需求,人们呼吁在研究和医疗保健实践中实现以人为本。为了提高研究结果对公众的相关性和影响力,已经提倡让学术界以外的人参与研究。然而,对于如何让养老院居民参与研究,我们知之甚少,因此本研究旨在从与该群体合作的专业经验中学习。更具体地说,本研究的目的是探讨养老院工作人员与居民共同设计养老院服务的经验。

方法

采用焦点小组方法。来自两家养老院的 17 名养老院工作人员(15 名女性和 2 名男性)参加了四个焦点小组。在招募过程中,既力求同质,也力求异质。

结果

分析总结为一个主题和五个子主题,描述了共同设计过程如何让工作人员意识到自己以及居民的隐藏能力,以及在日常护理和服务中结合居民的个人和专业知识的重要性。

结论

主要发现是关于养老院共同设计过程如何改变所涉人员之间关系动态的知识的贡献,而这反过来又可以实现每个人的资源和知识。老龄化和健康领域的研究人员可以从本研究结果中了解到与养老院居民和工作人员建立真诚和以人为本的关系的重要性。

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