Zhang Hongyu, Zhang Ting, Shi Qi, Liu Jian, Xu Jinpeng, Zhang Bokai, Wang Haixin, Tian Guomei, Wu Qunhong, Kang Zheng
School of Health Management, Harbin Medical University, Harbin, Heilongjiang, People's Republic of China.
Department of Nuclear Medicine, The Fourth Hospital of Harbin Medical University, Harbin, Heilongjiang, People's Republic of China.
Psychol Res Behav Manag. 2022 Aug 24;15:2331-2341. doi: 10.2147/PRBM.S375823. eCollection 2022.
An individual's willingness to report is largely related to whether he or she is a direct victim. This study takes two scenarios of whether medical insurance fraud results in a direct loss of personal benefit and explores the differences in individuals' willingness to report and influencing factors in the two scenarios.
In this study, questionnaires were used and participants were selected from 571 individuals in eastern, central, and western China. Analysis was performed using descriptive statistics and logistic regression models.
51.0% of individuals were willing to report when no direct loss of personal benefit was caused, and conversely, 78.3% of individuals were willing to report when direct loss of personal benefit was caused. The factors influencing the attitude dimension of individuals toward whistleblowing behavior were consistent in the two scenarios. In contrast, there were significant differences among the influences in the perceived behavioral control, consequence perception, and subjective norm dimensions.
There were significant differences in the willingness of individuals to report medical insurance fraud and the factors influencing it in both scenarios. The most significantly influencing factor difference was perceived behavioral control, a dimension that had an effect only when it did not result in a direct loss of personal benefit. When an individual's direct interests are at stake, the individual's fear for his or her safety is not a deterrent to his or her willingness to report. And when there is no loss of direct personal benefit, individuals care more about government measures to protect whistleblowers. There are differences in the subjects that influence individuals' willingness to report in the two scenarios. The factors influencing the attitude dimension are the same in both scenarios, and the more supportive the attitude toward the whistleblower, the stronger the individual's willingness to report will be.
个人的举报意愿很大程度上与他或她是否为直接受害者有关。本研究选取医疗保险欺诈是否导致个人利益直接损失的两种情景,探讨两种情景下个人举报意愿及影响因素的差异。
本研究采用问卷调查法,从中国东部、中部和西部的571名个体中选取参与者。使用描述性统计和逻辑回归模型进行分析。
在未造成个人利益直接损失时,51.0%的个体愿意举报;相反,在造成个人利益直接损失时,78.3%的个体愿意举报。两种情景下影响个体对举报行为态度维度的因素是一致的。相比之下,在感知行为控制、后果感知和主观规范维度的影响方面存在显著差异。
两种情景下个体对医疗保险欺诈的举报意愿及其影响因素存在显著差异。最显著的影响因素差异在于感知行为控制,该维度仅在未导致个人利益直接损失时起作用。当个人的直接利益受到威胁时,个人对自身安全的担忧并不会阻碍其举报意愿。而当没有直接个人利益损失时,个体更关心政府对举报人的保护措施。两种情景下影响个体举报意愿的主体存在差异。两种情景下影响态度维度的因素相同,对举报人态度越支持,个体的举报意愿越强。