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德国STEM领域员工和领导者的多元化态度与敏感度

Diversity attitudes and sensitivity of employees and leaders in the German STEM-sector.

作者信息

Genkova Petia, Schreiber Henrik

机构信息

Department of Economic and Social Sciences, University of Applied Sciences Osnabrück, Osnabrück, Germany.

出版信息

Front Psychol. 2022 Aug 22;13:960163. doi: 10.3389/fpsyg.2022.960163. eCollection 2022.

Abstract

The increasing diversity of cultural backgrounds, migration status and age is shaping modern working life. Previous research demonstrated that the attitudes and competences of team members and leaders toward diversity play a crucial role in utilizing the potential of heterogeneous teams and preventing detrimental behavior and discrimination. But even though leaders appear to be key figures in the process of diversity management, their perception of diversity as well as related challenges and chances are poorly investigated. The current paper aims to contribute to the understanding of leaders' perspective on and role in diversity management building on a comparative analysis of two explorative qualitative studies with 16 employees and 22 leaders. The overall research questions are how employees and leaders perceive diversity of culture and age from their specific point of view, which experiences are likely to contribute to their opinion on and perception of diversity and in how far do employees and leaders differ in these aspects. Participants come from the German sector of science, technology, engineering and mathematics (STEM), which is the most internationalized and least psychologically investigated sector in Germany. The results show that employees are aware of the topic of diversity in general but have poor competences in dealing with diversity in their daily work life. This seems to be associated with a lack of experience with intercultural interaction and a lack of support from the respective organizations/leaders. We further found that individuals with a migration background do not show any signs of stereotype threat rather than expressing a feeling of being isolated from employees without a migration background. By comparing perspectives of leaders and employees, the current study contributes to the understanding of the processes underlying the experiences of inequalities of migrants and experiences of intercultural miscommunication and faultlines of people without migration background. Theoretical and practical implications are discussed.

摘要

文化背景、移民身份和年龄的日益多样化正在塑造现代工作生活。先前的研究表明,团队成员和领导者对多样性的态度和能力在挖掘异质团队的潜力以及防止有害行为和歧视方面起着至关重要的作用。但尽管领导者似乎是多样性管理过程中的关键人物,但他们对多样性的认知以及相关的挑战和机遇却鲜有研究。本文旨在通过对两项探索性定性研究(分别涉及16名员工和22名领导者)的比较分析,促进对领导者在多样性管理中的观点和作用的理解。总体研究问题是员工和领导者如何从他们各自的特定角度看待文化和年龄的多样性,哪些经历可能影响他们对多样性的看法和认知,以及员工和领导者在这些方面的差异程度如何。参与者来自德国的科学、技术、工程和数学(STEM)领域,这是德国最国际化且心理研究最少的领域。结果表明,员工总体上意识到了多样性这一话题,但在日常工作中处理多样性的能力较差。这似乎与缺乏跨文化互动经验以及各自组织/领导者缺乏支持有关。我们还发现,有移民背景的个人没有表现出任何刻板印象威胁的迹象,反而表示有一种与没有移民背景的员工隔绝开来的感觉。通过比较领导者和员工的观点,本研究有助于理解移民不平等经历、跨文化沟通失误以及没有移民背景的人的断层线背后的潜在过程。文中还讨论了理论和实践意义。

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