Kinsella Elaine L, Muldoon Orla T, Lemon Sarah, Stonebridge Natasha, Hughes Samantha, Sumner Rachel C
Department of Psychology, Centre for Social Issues Research, University of Limerick, Limerick, Ireland.
Department of Psychological Sciences, University of Gloucestershire, Cheltenham, UK.
Br J Soc Psychol. 2023 Jan;62(1):241-263. doi: 10.1111/bjso.12579. Epub 2022 Sep 12.
The phrase 'in it together' has been used liberally since the outbreak of COVID-19, but the extent that frontline workers felt 'in it together' is not well understood. Here, we consider the factors that built (or eroded) solidarity while working through the pandemic, and how frontline workers navigated their lives through periods of disconnection. Semi-structured interviews with 21 frontline workers, across all sectors, were conducted in the United Kingdom and Ireland. The qualitative data were analysed systematically using reflexive thematic analysis. The three themes identified in the data were: (1) Solidarity as central to frontline experiences; (2) Leadership as absent, shallow and divisive: highlighting 'us-them' distinctions and (3) The rise of 'us' and 'we' among colleagues. Our research offers insights into how frontline workers make sense of their experiences of solidarity and discordance during the first year of the COVID-19 pandemic, with relevance for government and organizational policy-makers shaping future conditions for frontline workers.
自新冠疫情爆发以来，“同舟共济”这句话被广泛使用，但一线工作者在多大程度上感受到“同舟共济”却不太为人所知。在此，我们探讨了在应对疫情期间建立（或削弱）团结的因素，以及一线工作者如何在隔离期间应对他们的生活。我们在英国和爱尔兰对21名来自各个行业的一线工作者进行了半结构化访谈。使用反思性主题分析对定性数据进行了系统分析。数据中确定的三个主题是：（1）团结是一线经历的核心；（2）领导力缺失、浅薄且具有分裂性：突出“我们-他们”的区别；（3）同事之间“我们”的兴起。我们的研究为一线工作者如何理解他们在新冠疫情大流行第一年的团结与不和谐经历提供了见解，这对塑造一线工作者未来条件的政府和组织政策制定者具有参考价值。
