Division for Organizational Health Services Research, Department of Health Services Research, School of Medicine and Health Sciences, Carl von Ossietzky University Oldenburg, Oldenburg, Germany.
J Health Organ Manag. 2022 Aug 31;36(9):196-211. doi: 10.1108/JHOM-05-2021-0203.
Like other European countries, Germany is facing regional physician shortages, which have several consequences on patient care. This study analyzes how hospitals perceive physician shortages and which strategies they adopt to address them. As a theoretical framework, the resource dependency theory is chosen.
DESIGN/METHODOLOGY/APPROACH: The authors conducted 20 semi-structured expert interviews with human resource officers, human resource directors, and executive directors from hospitals in the northwest of Germany. Hospitals of different ownership types, of varying sizes and from rural and urban locations were included in the sample. The interviews were analyzed by using qualitative content analysis.
The interviewees reported that human resource departments in hospitals expand their recruiting activities and no longer rely on one single recruiting instrument. In addition, they try to adapt their retaining measures to physicians' needs and offer a broad range of employment benefits (e.g. childcare) to increase attractiveness. The study also reveals that interviewees from small and rural hospitals report more difficulties with attracting new staff and therefore focus on recruiting physicians from abroad.
Since the staffing situation in German hospitals will not change in the short term, the study provides suggestions for hospital managers and health policy decision-makers in dealing with physician shortages.
ORIGINALITY/VALUE: This study uses the resource dependency theory to explain hospitals' strategies for dealing with healthcare staff shortages for the first time.
与其他欧洲国家一样,德国也面临着区域性的医生短缺问题,这对患者护理产生了多方面的影响。本研究分析了医院如何看待医生短缺问题,以及他们采取了哪些策略来解决这些问题。作为理论框架,选择了资源依赖理论。
设计/方法/方法:作者对德国西北部的 20 家医院的人力资源官员、人力资源主管和执行主任进行了 20 次半结构化专家访谈。样本包括不同所有权类型、不同规模以及来自农村和城市地区的医院。采用定性内容分析法对访谈进行了分析。
受访者报告称,医院的人力资源部门扩大了招聘活动,不再依赖单一的招聘工具。此外,他们试图根据医生的需求调整保留措施,并提供广泛的就业福利(例如儿童保育)以提高吸引力。研究还表明,来自小型和农村医院的受访者在吸引新员工方面遇到了更多困难,因此专注于从国外招聘医生。
由于德国医院的人员配备情况短期内不会改变,因此本研究为医院管理者和卫生政策决策者应对医生短缺问题提供了建议。
原创性/价值:本研究首次使用资源依赖理论来解释医院应对医疗保健人员短缺的策略。