一项在社交距离期间进行在线有声思维定性方法的试点研究:益处与挑战。
A Pilot Study Conducting Online Think Aloud Qualitative Method during Social Distancing: Benefits and Challenges.
作者信息
Alhejaili Asim, Wharrad Heather, Windle Richard
机构信息
School of Health Sciences, University of Nottingham, Nottingham NG7 2HA, UK.
College of Nursing, Taibah University, Medina 42353, Saudi Arabia.
出版信息
Healthcare (Basel). 2022 Sep 5;10(9):1700. doi: 10.3390/healthcare10091700.
COVID-19 social distancing restrictions provided unprecedented insights into online research methodologies and approaches for both participants and researchers. Field research traditionally conducted face-to-face had to be transferred online, highlighting the great strides made in communication technologies (particularly live video streaming) over the last two decades for online qualitative research. However, dedicated research on these phenomena is tentative, including with regard to specific methods such as Think Aloud. This paper contributes to literature on online Think Aloud in qualitative research, evaluating new insights on its adoption online. It draws on findings from an online piloting study of Think Aloud tasks to explore the implications of using real-time internet video calls via SoIP applications by MS Teams. To assess the online Think Aloud process, this review called upon some of the comments made by participants during the semi-structured interview or comments made during the Think Aloud process, when they were relevant to the online process itself. It focuses on different dimensions of benefits, rapport in the session's encounter, challenges, and ethical concerns. Overall, the findings indicate that online Think Aloud sessions cannot completely replace in-person sessions for some particular and highly in-depth research areas, but they can greatly facilitate qualitative data collection in most conventional contexts. It is necessary to carry out further studies exploring the use of this and other online approaches and instructions.
新冠疫情期间的社交距离限制为参与者和研究人员提供了关于在线研究方法和途径的前所未有的见解。传统上面对面进行的实地研究不得不转移到线上,这凸显了过去二十年来通信技术(尤其是实时视频流)在在线定性研究方面取得的巨大进步。然而,关于这些现象的专门研究尚处于初步阶段,包括对诸如出声思考等特定方法的研究。本文为定性研究中在线出声思考的文献做出了贡献,评估了其在线应用的新见解。它借鉴了一项关于出声思考任务的在线试点研究的结果,以探讨通过微软团队的会话发起协议(SoIP)应用程序使用实时互联网视频通话的影响。为了评估在线出声思考过程,本综述参考了参与者在半结构化访谈中提出的一些评论,或者在出声思考过程中提出的与在线过程本身相关的评论。它关注益处、会话互动中的融洽关系、挑战和伦理问题等不同维度。总体而言,研究结果表明,对于某些特定的、高度深入的研究领域,在线出声思考会话不能完全取代面对面会话,但在大多数传统背景下,它们可以极大地促进定性数据的收集。有必要开展进一步的研究,探索这种方法和其他在线方法及指导的使用。
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