UNICEF East and Southern Africa Regional Office, Nairobi, Kenya.
International Committee of the Red Cross, Geneva, Switzerland.
Pan Afr Med J. 2022 Jun 11;41(Suppl 2):11. doi: 10.11604/pamj.supp.2022.41.2.29032. eCollection 2022.
We carried out a mental health assessment survey of frontline workers in Eastern and Southern Africa regarding COVID-19 pandemic in the region. A total of 723 people responded to the anonymous survey which was available in English, French and Portuguese. Two thirds of respondents felt overwhelmed and the remaining one third expressed fear of the pandemic. Concern about self and one´s wellbeing was associated with the feeling of being supported by one´s supervisor. Frontline workers that acknowledged supervisor support also expressed a significantly better wellbeing than others that did not receive supportive supervision. It is important to strengthen supervisors´ capacity for psychological support to their subordinates. It is also necessary to emphasise the importance of giving attention to staff mental health concerns. Supervisors should provide information on referral opportunities and encourage their staff to take advantage of them when in need of specialised services. While frontline workers have been celebrated worldwide for their efforts during the COVID-19 pandemic, reports also indicate that some of them are exposed to stigma, discrimination and even violence within their communities, at workplace and surroundings. Further studies will improve current understanding of the mental health and psychological concerns other categories of professional caregivers experienced while responding to the pandemic.
我们对东非和南非的一线工作人员进行了一项关于该地区 COVID-19 大流行的心理健康评估调查。共有 723 人对这项匿名调查做出了回应,该调查提供了英语、法语和葡萄牙语三种语言版本。三分之二的受访者感到不知所措,其余三分之一的人则对大流行感到恐惧。对自身和福祉的关注与主管的支持有关。得到主管支持的一线工作人员表示,他们的幸福感明显优于没有得到支持性监督的同事。加强主管对下属的心理支持能力非常重要。还必须强调关注员工心理健康问题的重要性。主管应提供有关转介机会的信息,并鼓励员工在需要专业服务时利用这些机会。虽然一线工作人员在 COVID-19 大流行期间的努力得到了全世界的赞誉,但报告也表明,他们中的一些人在社区、工作场所和周围环境中面临着污名化、歧视甚至暴力。进一步的研究将提高人们对其他类别的专业护理人员在应对大流行时所经历的心理健康和心理问题的现有认识。