Department of Health Promotion, Maastricht University/CAPHRI, Maastricht, The Netherlands.
National Institute for Public Health and the Environment (RIVM), Bilthoven, The Netherlands.
Health Promot Int. 2022 Oct 1;37(5). doi: 10.1093/heapro/daac135.
Video consultations (in combination with remote STI testing) can benefit both public sexual health clinics (SHCs) and their clients. The Dutch public SHCs explored the extent to which video consultations are accepted and appreciated-compared to face-to-face consultations-by both young clients (under 25 years) and nurses who normally carry out consultations. A mixed-methods study, using online questionnaires and telephone interviews with both young clients (aged under 25 years) and nurses (focus groups), was conducted to evaluate acceptance and appreciation of video and face-to-face consultations of the SHCs. Young clients evaluated 333 video consultations and 100 face-to-face consultations. Clients rated the VCs and F2F consultations as being of equal high level on five evaluation criteria (e.g. how it feels to talk about sex with a nurse, contact with the nurse). These positive results were confirmed in the interviews. Most important perceived advantages of VCs were time saving, ease, and feelings of comfort and safety. The nurses evaluated 422 VCs and 120 F2F consultations, rating the VCs and F2F consultations on an equal high level on three evaluation criteria (e.g., contact with the client, possibility to continue asking questions). Increasing accessibility of SHC consultations, getting faster to the point and saving time were mentioned as advantages of VCs during the focus group sessions with nurses. Video consultations are accepted and appreciated by young clients and nurses. They can be used for standard STI consultations that do not require a physical examination.
视频咨询（结合远程性传播感染检测）可以使公共性健康诊所（SHC）及其客户受益。荷兰公共 SHC 探索了视频咨询在多大程度上被年轻客户（25 岁以下）和通常进行咨询的护士所接受和赞赏，与面对面咨询相比。使用在线问卷和对年轻客户（25 岁以下）和护士（焦点小组）的电话访谈进行了混合方法研究，以评估 SHC 对视频和面对面咨询的接受程度和赞赏程度。年轻客户评估了 333 次视频咨询和 100 次面对面咨询。客户在五个评估标准（例如，与护士谈论性的感觉，与护士的联系）上对 VC 和 F2F 咨询给予了同等的高度评价。这些积极的结果在访谈中得到了证实。视频咨询最重要的优点是节省时间、方便以及舒适和安全的感觉。护士评估了 422 次视频咨询和 120 次面对面咨询，在三个评估标准（例如，与客户的联系，继续提问的可能性）上对 VC 和 F2F 咨询给予了同等的高度评价。在与护士的焦点小组会议中，提到了增加 SHC 咨询的可及性、更快地解决问题和节省时间是视频咨询的优势。视频咨询受到年轻客户和护士的欢迎和赞赏。它们可用于不需要体检的标准性传播感染咨询。
