Department of Otolaryngology, Queen Elizabeth Hospital Birmingham, Edgbaston, Birmingham, B15 2TH, UK.
Eur Arch Otorhinolaryngol. 2023 May;280(5):2173-2180. doi: 10.1007/s00405-022-07684-1. Epub 2022 Oct 6.
This study aims to gain in-depth feedback on patient perceptions of remote assessment in otology, to better inform the development of a telemedicine pathway for new otology referrals.
A qualitative descriptive approach was employed to analyse semi-structured interviews from 14 patients seen in a routine otology clinic.
Patients were generally accepting of the proposed telemedicine pathway. Key themes included maintaining quality of care, adequate training for facilitators, reducing waiting times, appropriate actioning of clinic outcomes and anxiety surrounding the use of technology.
Our proposed telemedicine pathway for new otology referrals is acceptable to patients, provided there is no compromise in the standard of their care versus a traditional pathway. These results further our understanding of remote assessment in otology from the patient perspective and may help to inform the development of such pathways outside of our centre.
本研究旨在深入了解患者对耳科学远程评估的看法,为新耳科学转诊的远程医疗路径的开发提供更好的信息。
采用定性描述方法分析了在常规耳科诊所就诊的 14 名患者的半结构化访谈。
患者普遍接受拟议的远程医疗途径。主要主题包括保持护理质量、为促进者提供充分的培训、减少等待时间、适当处理门诊结果以及对技术使用的焦虑。
我们为新耳科学转诊提出的远程医疗途径是可以被患者接受的,只要其护理标准与传统途径相比没有降低。这些结果进一步从患者角度了解了耳科学的远程评估,并可能有助于为我们中心以外的此类途径的开发提供信息。