Social and Behavioral Pharmacy, Touro University California College of Pharmacy, Vallejo, CA, USA.
Touro University California College of Pharmacy, Vallejo, CA, USA.
Res Social Adm Pharm. 2023 Feb;19(2):316-321. doi: 10.1016/j.sapharm.2022.09.019. Epub 2022 Oct 4.
Various technological, economic, and regulatory factors are creating opportunities for pharmacy technicians to take on additional responsibilities. Technicians in the broader sense have indicated a preference for expanded scope of duties; however, it is not known what drives technicians' greater inclinations to accept these new roles.
The purpose of this study was to determine the association of various work-related factors, such as co-worker support, pharmacist-leadership style, future uncertainty, their own organizational commitment, and personal characteristics of technicians, including their resilience, on pharmacy technicians' willingness to take on emerging responsibilities in pharmacy.
A self-administered questionnaire survey was disseminated through email to a national, randomized sample of 3000 technicians certified through the National Healthcareer Association (NHA). The questionnaire solicited data on willingness to participate in either of 13 emerging responsibilities as well as resilience, perceived transformative leadership behaviors of supervising pharmacists, future uncertainty, coworker support, organizational commitment, and various personal and practice-related variables. Following the use of principal component analyses for item purification and summation of various scale responses, inferential analyses were conducted via independent sample t-tests, one way analyses of variance, and Pearson's product moment correlation, as appropriate.
From 2906 surveys delivered, 878 were returned, with 745 of them providing completed responses on willingness to participate in emerging responsibilities. Willingness on most items/responsibilities was highly rated, with many means being at least 4 on a 5-point scale, though some were lower and perhaps a reflection of less exposure to these by way of their personal experience orpractice setting. Technicians' resilience, their coworker support, organizational commitment, and perceived transformative behaviors undertaken by their supervising pharmacists were all highly associated with willingness to engage.
Pharmacists, pharmacy technician peers, and organizations can contribute to a culture that is supportive for pharmacy technicians and may serve to encourage commitment, resilience, and willingness to embrace new, or emerging responsibilities.
各种技术、经济和监管因素为药剂师技术人员承担更多责任创造了机会。广义上的技术人员表示更倾向于扩大职责范围；然而，不知道是什么驱动了技术人员更大的接受这些新角色的倾向。
本研究的目的是确定各种与工作相关的因素，如同事支持、药剂师领导风格、未来的不确定性、他们自己的组织承诺以及技术人员的个人特征，包括他们的适应能力，与药剂师技术人员在药房承担新出现的责任的意愿之间的关系。
通过电子邮件向全国随机抽取的 3000 名通过国家医疗保健协会（NHA）认证的技术人员分发了一份自我管理的问卷调查表。问卷询问了他们是否愿意参与 13 项新兴职责中的任何一项，以及适应能力、主管药剂师的感知变革型领导行为、未来的不确定性、同事支持、组织承诺以及各种个人和实践相关变量。在对项目进行主成分分析进行纯化和各种量表反应进行汇总后，通过独立样本 t 检验、单因素方差分析和皮尔逊积矩相关分析（如适用）进行推理分析。
在发出的 2906 份调查中，有 878 份被退回，其中 745 份提供了关于参与新兴职责意愿的完整回复。大多数项目/职责的意愿被高度评价，许多平均值至少为 5 分制中的 4 分，尽管有些较低，这可能反映了他们个人经验或实践环境较少接触这些项目/职责。技术人员的适应能力、同事支持、组织承诺和主管药剂师采取的感知变革型行为都与参与意愿高度相关。
药剂师、药剂师技术人员同行和组织可以为支持药剂师技术人员的文化做出贡献，并有助于鼓励承诺、适应能力和接受新的或新兴的责任。
