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学校工作人员的福祉:基于网络的职业倦怠评估

School staff wellbeing: A network-based assessment of burnout.

作者信息

Aboutalebi Karkavandi Maedeh, Gallagher H Colin, Wang Peng, Kyndt Eva, Lusher Dean, Block Karen, McKenzie Vicki

机构信息

Melbourne School of Population and Global Health, University of Melbourne, Melbourne, VIC, Australia.

Centre for Transformative Innovation, Swinburne University of Technology, Melbourne, VIC, Australia.

出版信息

Front Psychol. 2022 Oct 5;13:920715. doi: 10.3389/fpsyg.2022.920715. eCollection 2022.

Abstract

Burnout is commonly associated with professions that entail a high rate of close relationships with other individuals or groups. This paper explores the association between burnout and interpersonal relationships using a relational, social network framework. We collected data on advice-seeking relationships among 102 teachers and administrative staff from a secondary school in Melbourne, Australia. Burnout was measured using the Burnout Assessment Tool and we focused on four core subscales: (1) exhaustion; (2) mental distance; (3) emotional impairment; and (4) cognitive impairment. We applied a particular class of statistical model for social networks called Exponential Random Graph Models (ERGMs) to shed new light on how level of burnout relates to formation of advice relations among school staff. Results indicated that high levels of overall burnout were linked to a higher number of advice-seeking ties among school staff. Additionally, teachers who scored high in cognitive impairment (i.e., difficulties in thinking clearly and learn new things at work) tended to seek and to provide advice to a greater number of others. Finally, school staff who scored high in exhaustion (i.e., a severe loss of energy that results in feelings of both physical and mental exhaustion) tended to be sought out less as advisors to others, while those high in mental distance (i.e., psychologically distancing oneself from others) were generally less likely to seek advice from other school staff. We discuss these findings drawing on Conservation of Resource theory. Notably, our results show that burnout is not only an individual-level problem, but that burnout is associated with reduced social connectivity in specific ways that may impact on how other school staff collaborate, culminating in a staff-wide overall impact that affects how schools function.

摘要

职业倦怠通常与那些需要与其他个人或群体建立高度密切关系的职业相关。本文使用关系型社会网络框架探讨职业倦怠与人际关系之间的关联。我们收集了澳大利亚墨尔本一所中学102名教师和行政人员寻求建议关系的数据。使用职业倦怠评估工具来衡量职业倦怠,我们重点关注四个核心子量表:(1) 疲惫;(2) 心理距离;(3) 情感损伤;以及 (4) 认知损伤。我们应用了一类特定的社会网络统计模型,即指数随机图模型 (ERGMs),以进一步了解职业倦怠程度与学校工作人员之间建议关系的形成方式。结果表明,总体职业倦怠程度较高与学校工作人员中寻求建议的关系数量较多有关。此外,在认知损伤方面得分较高的教师(即在工作中难以清晰思考和学习新事物)往往会向更多人寻求并提供建议。最后,在疲惫方面得分较高的学校工作人员(即严重的精力丧失,导致身心疲惫感)作为他人的顾问被寻求的次数往往较少,而在心理距离方面得分较高的人(即从心理上与他人保持距离)通常不太可能向其他学校工作人员寻求建议。我们借鉴资源守恒理论来讨论这些发现。值得注意的是,我们的结果表明,职业倦怠不仅是一个个人层面的问题,而且职业倦怠与社交联系的减少以特定方式相关联,这可能会影响其他学校工作人员的协作方式,最终产生全校范围的总体影响,进而影响学校的运作方式。

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