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感知到的组织支持、对新冠病毒的恐惧以及工作相关压力对医护人员安全绩效的关联影响。

The relational effects of perceived organizational support, fear of COVID-19, and work-related stress on the safety performance of healthcare workers.

作者信息

Adekanmbi Foluso Philip, Ukpere Wilfred Isioma, Kelvin-Iloafu Lovlyn Ekeowa

机构信息

Department of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, Johannesburg, South Africa.

Department of Management, Faculty of Business Administration, University of Nigeria, Enugu Campus, Nsukka, Nigeria.

出版信息

Front Psychol. 2022 Oct 10;13:963683. doi: 10.3389/fpsyg.2022.963683. eCollection 2022.

Abstract

This paper assesses the relational effects of perceived organizational support (POS), fear of COVID-19 (FOC-19), and work-related stress (WRS) on the safety performance of healthcare staff. The sample for this research was extracted from the University College Hospital (UCH) in the Oyo State of Nigeria. The participants were midwives, doctors, auxiliary services staff, and nurses who functioned in a COVID-19 hospital ward, fever or respiratory ICU, Auxiliary services, or outpatient clinics. This investigation espoused a clinical cross-sectional survey involving self-reported surveys. Of the 150 questionnaires distributed, 147 were fit for scrutiny and analyzed with Statistical Packages for the Social Sciences (SPSS version 28). This paper established a relationship between POS and safety performance (SP). Besides, it showed a significant positive correlation between FOC-19 and SP. It further noted that work-related stress negatively relates to safety performance. Moreover, this study showed the significant joint strong influence of POC, FOC-19, and WRS on the safety performance of healthcare workers. Hence, healthcare institutions are encouraged to create adequate support for healthcare workers, particularly during a global health crisis. Government and healthcare institutions should also develop an awareness program on the danger and consequences of getting infected by the virus or infecting other significant others. This will increase the fear of COVID-19 and, consequently, health workers' safety performance. Besides, it is recommended that the management of healthcare institutions provides a proper work structure and schedule to help reduce workloads, consequently reducing WRS, as lowering it improves healthcare workers' safety performance.

摘要

本文评估了感知到的组织支持(POS)、对新冠病毒的恐惧(FOC-19)和工作相关压力(WRS)对医护人员安全绩效的关系影响。本研究的样本取自尼日利亚奥约州的大学学院医院(UCH)。参与者包括在新冠病毒医院病房、发热或呼吸重症监护室、辅助服务部门或门诊诊所工作的助产士、医生、辅助服务人员和护士。本调查采用了涉及自我报告调查的临床横断面调查。在分发的150份问卷中,147份适合审查,并使用社会科学统计软件包(SPSS 28版)进行分析。本文建立了POS与安全绩效(SP)之间的关系。此外,它还显示FOC-19与SP之间存在显著的正相关。进一步指出,工作相关压力与安全绩效呈负相关。此外,本研究表明POC、FOC-19和WRS对医护人员的安全绩效有显著的联合强烈影响。因此,鼓励医疗机构为医护人员提供充分的支持,特别是在全球健康危机期间。政府和医疗机构还应开展一项关于感染病毒或感染其他重要他人的危险和后果的宣传计划。这将增加对新冠病毒的恐惧,从而提高医护人员的安全绩效。此外,建议医疗机构管理层提供适当的工作结构和时间表,以帮助减轻工作量,从而减少WRS,因为降低WRS可提高医护人员的安全绩效。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4482/9588951/4d9fb56cbaf2/fpsyg-13-963683-g001.jpg

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