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美容行业员工工作满意度与组织承诺之间的结构关系。

The structural relationship between job satisfaction and organizational commitment of beauty industry employees.

作者信息

Shin Eun Jung, Kwon Ki Han

机构信息

Division of Beauty Arts Care, Department of Beauty Arts Care, Graduate School, Dongguk University, Seoul, Korea.

College of General Education, Kookmin University, Seoul, Korea.

出版信息

J Cosmet Dermatol. 2023 Mar;22(3):980-1000. doi: 10.1111/jocd.15479. Epub 2022 Nov 7.

DOI:10.1111/jocd.15479
PMID:36342946
Abstract

BACKGROUND

Based on the analysis results that can further enhance organizational satisfaction and response to changes in the employment environment of cosmetic employees and workers through organizational commitment and turnover intention of cosmetic.

OBJECTIVES

This research paper empirically analyzed changes in employment environment due to coronavirus disease-19 (COVID-19) pandemic and 4th industrial revolution and the effect of employees and job satisfaction on turnover intention in the cosmetic industry, and sought measures necessary for conflict management in industrial sites.

METHODS

A self-report questionnaire was conducted on 508 cosmetic implementers. Statistical processing of the data collected by the data analysis method was analyzed using the Statistical Package for Social Science (SPSS) WIN23.0 statistical package program through data coding and data organizing process.

RESULTS

Changes in the employment environment were found to have a significant effect on job satisfaction (t = -11.728, p < 0.05). Changes in the employment environment were found to have a significant effect on organizational commitment, which is a dependent variable (t = -9.476, p < 0.05). Changes in the employment environment and job satisfaction were found to have a significant effect on organizational commitment, and this regression model was found to be statistically significant (F = 67.703, p < 0.05). Job satisfaction showed a significant positive (+) effect on organizational commitment rather than the employment environment (t = 6.235, p < 0.05). As a result, it was found that the organizational commitment and job satisfaction of cosmetic employees and workers affected their turnover intentions due to changes in the employment environment due to the 4th industrial revolution and the COVID-19 pandemic.

CONCLUSION

This study focused on the relationship between employment environment changes in the cosmetic industry due to the recent 4th industrial revolution and the COVID-19 pandemic, and the effects of job satisfaction and organizational commitment of cosmetic employees on turnover intention. Based on the results of the analysis that can further increase the organizational commitment and search for job satisfaction of cosmetic employers and workers, we intend to establish the identity of cosmetic industry organizations nationwide and raise community awareness. This study will help the development and growth of the cosmetic industry by providing basic data that can be reborn as a better cosmetic service organization.

摘要

背景

基于分析结果,可通过化妆品行业员工的组织承诺和离职意图,进一步提高组织满意度以及对化妆品行业员工就业环境变化的应对能力。

目的

本研究论文实证分析了新型冠状病毒肺炎(COVID-19)大流行和第四次工业革命导致的就业环境变化,以及化妆品行业员工和工作满意度对离职意图的影响,并寻求工业场所冲突管理所需的措施。

方法

对508名化妆品从业者进行了自填式问卷调查。通过数据编码和数据整理过程,使用社会科学统计软件包(SPSS)WIN23.0统计软件程序对数据分析方法收集的数据进行统计处理。

结果

发现就业环境变化对工作满意度有显著影响(t = -11.728,p < 0.05)。发现就业环境变化对作为因变量的组织承诺有显著影响(t = -9.476,p < 0.05)。发现就业环境变化和工作满意度对组织承诺有显著影响,且该回归模型具有统计学意义(F = 67.703,p < 0.05)。工作满意度对组织承诺的正向(+)影响比就业环境更显著(t = 6.235,p < 0.05)。结果发现,由于第四次工业革命和COVID-19大流行导致就业环境变化,化妆品行业员工和工人的组织承诺和工作满意度影响了他们的离职意图。

结论

本研究聚焦于近期第四次工业革命和COVID-19大流行导致的化妆品行业就业环境变化,以及化妆品行业员工的工作满意度和组织承诺对离职意图的影响。基于能够进一步提高化妆品雇主和工人的组织承诺并寻求工作满意度的分析结果,我们打算在全国范围内确立化妆品行业组织的身份并提高社区意识。本研究将通过提供可重生为更好的化妆品服务组织的基础数据,助力化妆品行业的发展与成长。

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