Nierenberg Noga, Tzemah Shahar Roy, Naamneh-Abuelhija Badera, Milman Uzi, Gardner Raqual, Agmon Maayan
Physiotherapy Department, Lin Medical Center, Haifa, Israel.
Cheryl Spencer Department of Nursing, Faculty of Social Welfare and Health Studies, University of Haifa, Haifa, Israel.
Physiother Theory Pract. 2022 Nov;38(13):2929-2937. doi: 10.1080/09593985.2021.1946875. Epub 2021 Jul 11.
This study aimed at translating, culturally adjusting, and validating the Israeli version of the Physical Therapy Patient Satisfaction Questionnaire (PTPSQ-H).
Following the process of cross-cultural adaptation of self-report measures guidelines, we conducted a cross-cultural adaptation study among of adults completing outpatient physical therapy treatments. We formulated the PTPSQ-H using forward-backward translation procedures, a final review, and a pre-final version. The applied analyses were acceptability, reliability (measured by internal consistency; Cronbach's α), and factor analysis (exploring internal structure). Divergent validity was assessed by paralleling the PTPSQ-H with pain visual analogue scale (VAS), and a 5-point Likert scale evaluating the global perceived effect (GPE) of the physical therapy treatment. Preliminary analyses concluded that five items from the PTPSQ-H are irrelevant for the study population, thus these items were removed and the questionnaire was termed the PTPSQ-H[15].
The PTPSQ-H[15] exhibited high internal consistency (α = 0.883). Divergent validity was low for the GPE (r = 0.257, < .0001) and insignificant for the VAS (r = -0.05, = .480). A factor analysis indicated a significant two-factor structure related to "Overall Experience" and "Professional Impression", which explained nearly 60% of the total variance assuring its suitability to measure patient satisfaction.
PTPSQ-H[15] was found to be a valid tool to measure physical therapy patient satisfaction.
本研究旨在翻译、进行文化调适并验证以色列版物理治疗患者满意度问卷（PTPSQ-H）。
遵循自我报告测量指南的跨文化调适流程，我们在完成门诊物理治疗的成年人中开展了一项跨文化调适研究。我们采用前后翻译程序、最终审核和预终版来制定PTPSQ-H。所应用的分析包括可接受性、信度（通过内部一致性测量；克朗巴哈α系数）和因子分析（探索内部结构）。通过将PTPSQ-H与疼痛视觉模拟量表（VAS）以及评估物理治疗整体感知效果（GPE）的5点李克特量表进行平行比较来评估区分效度。初步分析得出，PTPSQ-H中的5个项目与研究人群无关，因此将这些项目删除，问卷被称为PTPSQ-H[15]。
PTPSQ-H[15]表现出较高的内部一致性（α = 0.883）。GPE的区分效度较低（r = 0.257，< 0.0001），VAS的区分效度不显著（r = -0.05，= 0.480）。因子分析表明存在一个与“总体体验”和“专业印象”相关的显著两因素结构，该结构解释了近60%的总方差，确保其适用于测量患者满意度。
发现PTPSQ-H[15]是测量物理治疗患者满意度的有效工具。
