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商业文献中的人工智能伦理调查:2000年至2021年的图谱与趋势

A survey of AI ethics in business literature: Maps and trends between 2000 and 2021.

作者信息

Daza Marco Tulio, Ilozumba Usochi Joanann

机构信息

Institute of Data Science and Artificial Intelligence (DATAI), School of Economics and Business, University of Navarra, Pamplona, Spain.

Information Systems Department, University Center for Economic and Administrative Sciences (CUCEA), University of Guadalajara, Guadalajara, Mexico.

出版信息

Front Psychol. 2022 Dec 19;13:1042661. doi: 10.3389/fpsyg.2022.1042661. eCollection 2022.

DOI:10.3389/fpsyg.2022.1042661
PMID:36600712
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9806431/
Abstract

Artificial intelligence is spreading rapidly in business products and processes, with innovations that bring great benefits to society; however, significant risks also arise. AI-enabled systems make decisions autonomously and influence users and the environment, presenting multiple ethical issues. This work focuses on the ethics of AI use in business. We conduct a survey of business journal articles published between 2000 and mid-2021 to identify the most influential journals, articles, and authors, the most influential ethical schools, and the main ethical issues of AI in business. It describes the state-of-the-art in the field and identifies trends in ethical issues arising from AI. Thus, we present maps and trends of the ethics in AI in business literature.

摘要

人工智能正在商业产品和流程中迅速传播,其创新给社会带来了巨大益处;然而,也产生了重大风险。具备人工智能的系统自主做出决策并影响用户和环境,带来了多个伦理问题。这项工作聚焦于商业中人工智能使用的伦理问题。我们对2000年至2021年年中发表的商业期刊文章进行了调查,以确定最具影响力的期刊、文章和作者、最具影响力的伦理学派,以及商业中人工智能的主要伦理问题。它描述了该领域的最新技术水平,并确定了由人工智能引发的伦理问题的趋势。因此,我们展示了商业文献中人工智能伦理的图谱和趋势。

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本文引用的文献

1
Highway to (Digital) Surveillance: When Are Clients Coerced to Share Their Data with Insurers?通往(数字)监控之路:客户何时会被迫与保险公司分享他们的数据?
J Bus Ethics. 2022;175(1):7-19. doi: 10.1007/s10551-020-04668-1. Epub 2020 Nov 8.
2
Leveraging Artificial Intelligence in Marketing for Social Good-An Ethical Perspective.从伦理角度看人工智能在社会公益营销中的应用
J Bus Ethics. 2022;179(1):43-61. doi: 10.1007/s10551-021-04843-y. Epub 2021 May 26.
3
The Challenges of Algorithm-Based HR Decision-Making for Personal Integrity.
基于算法的人力资源决策对个人诚信的挑战
J Bus Ethics. 2019;160(2):377-392. doi: 10.1007/s10551-019-04204-w. Epub 2019 Jun 7.