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探索严重疾病中照顾者沟通的差异。

Exploring Differences in Caregiver Communication in Serious Illness.

机构信息

Department of Communication Studies, California State University, Los Angeles, Los Angeles, California, USA.

Department of Communication and Film, University of Memphis, Memphis, Tennessee, USA.

出版信息

J Palliat Med. 2023 Jul;26(7):922-929. doi: 10.1089/jpm.2022.0406. Epub 2023 Jan 5.

Abstract

Demographic factors, such as disease context and family relationships, are communication mediators and moderators; however, little is known about how understanding these factors can improve caregiver communication with providers. Recognition of communication differences among caregivers may aid the development of approaches to improve serious illness communication. To explore whether caregiver communication differs by disease context (cancer vs. dementia) and caregiver communication type (Manager, Carrier, Partner, and Lone). Caregiver communication type is based on communication patterns between the care recipient and caregiver. Caregivers of persons with cancer and/or dementia were surveyed from a U.S. national research registry website. Measures of caregiver communication included information needs, communication confidence, perception of provider understanding of the caregiver, perceived frequency of caregiver assessment, and caregiver stress. Analysis of variance (ANOVA) determined significant differences between caregiver communication ( < 0.05) based on disease context and caregiver communication type. Cancer caregivers reported higher unrecognized-demanded information states (i.e., not recognizing information was needed), more communication confidence, and more frequent caregiver assessment compared to dementia caregivers. Among caregiver communication types, Manager caregiver types were more confident communicating than other caregiver types and perceived greater understanding by providers than the Lone caregiver type. Manager caregivers reported significantly less stress than other caregiver communication types. Understanding disease context and caregiver communication type may help improve caregiver communication with health care providers.

摘要

人口统计学因素,如疾病背景和家庭关系,是沟通的中介和调节因素;然而,人们对如何理解这些因素可以改善护理人员与提供者的沟通知之甚少。认识到护理人员之间的沟通差异可能有助于制定改善严重疾病沟通的方法。 探讨疾病背景(癌症与痴呆症)和护理人员沟通类型(管理者、照顾者、伴侣和孤独者)是否会影响护理人员的沟通。护理人员沟通类型基于护理对象和护理人员之间的沟通模式。 从美国国家研究注册网站调查了癌症和/或痴呆症患者的护理人员。护理人员沟通的测量包括信息需求、沟通信心、提供者对护理人员理解的感知、感知的护理评估频率以及护理人员压力。方差分析(ANOVA)根据疾病背景和护理人员沟通类型确定了护理人员沟通的显著差异(<0.05)。 与痴呆症护理人员相比,癌症护理人员报告了更高的未识别需求信息状态(即,没有意识到需要信息)、更高的沟通信心和更频繁的护理评估。在护理人员沟通类型中,管理者类型的护理人员比其他类型的护理人员更有信心进行沟通,并且比孤独者类型的护理人员更能感知提供者的理解。管理者护理人员报告的压力明显低于其他护理人员沟通类型。 了解疾病背景和护理人员沟通类型可能有助于改善护理人员与医疗保健提供者的沟通。

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