University of Alabama at Birmingham, Birmingham, AL, USA.
Alabama Department of Rehabilitation Services, Montgomery, AL, USA.
Inquiry. 2023 Jan-Dec;60:469580221146831. doi: 10.1177/00469580221146831.
At the outset of the COVID-19 pandemic, Alabama's Title V Children and Youth with Special Health Care Needs (CYSHCN) team was forced to innovate in order to gather community input and to prioritize the findings of the 2020 Title V Maternal and Child Health Five-Year Comprehensive Needs Assessment. On a shortened timeline, the team pivoted from a full-day, in-person meeting of professionals and family representatives to an asynchronous, online "meeting" that included all planned and necessary content, allowed for comment by community members, and resulted in a prioritized list of needs. This needs assessment process showed that by using a platform like the online survey tool, Qualtrics, in an innovative way, programs can capture broader, more diverse perspectives without sacrificing quality of communication, content, or feedback. It shows the possibility for strengthening maternal and child health (MCH) systems and other systems of care though rich engagement. This model can be easily replicated in other survey tools, benefiting other states that are faced with difficulties convening geographically dispersed professionals and communities.
在 COVID-19 大流行之初,阿拉巴马州的 Title V 儿童和青少年特殊健康需求(CYSHCN)团队被迫创新,以便收集社区意见,并优先考虑 2020 年 Title V 母婴健康五年全面需求评估的结果。在更短的时间内,该团队从专业人员和家庭代表的全天面对面会议转变为异步在线“会议”,其中包括所有计划和必要的内容,允许社区成员发表意见,并确定了需求的优先顺序。这一需求评估过程表明,通过以创新的方式使用在线调查工具 Qualtrics 等平台,计划可以在不牺牲沟通、内容或反馈质量的情况下,获取更广泛、更多样化的观点。它展示了通过丰富的参与来加强母婴健康 (MCH) 系统和其他护理系统的可能性。通过其他调查工具,这种模式可以轻松复制,使面临召集地理上分散的专业人员和社区困难的其他州受益。