School of Social Services of Patnos, Ağrı İbrahim Çeçen University, Ağrı, Turkey.
Faculty of Health Sciences, Istanbul University - Cerrahpaşa, Istanbul, Turkey.
Work. 2023;75(3):753-766. doi: 10.3233/WOR-211360.
During the COVID-19 pandemic, most workers were forced to work remotely, although having no prior experience, and as a result, they were exposed to new job-related stressors.
To examine the mediating role of job stress, work-family conflict and job satisfaction between fear of COVID-19 and job performance.
An online questionnaire was conducted a survey of remote workers in Turkey. Responses were obtained from 351 subjects. Related scales were used to measure work-life balance, job stress, job satisfaction, and employee performance as well as fear of COVID-19. Because all hypothesis constructs can be analyzed simultaneously, structural equation modeling was used for data analysis.
The results showed that fear of COVID-19 affects job stress (p = .001; β= .264). There was a significant relationship between job stress and job satisfaction (p = .001; β= .619). Also, work-family conflict was affected employee job stress (p = .001; β= .516). Job stress had a mediator role fear of COVID-19 on job satisfaction and work-family conflict on job satisfaction.
The findings of this study provide a useful measurement model that can be used to evaluate and improve job performance and job satisfaction through work stress and work-family conflict in times of crisis such as COVID-19.
在 COVID-19 大流行期间，大多数工人被迫远程办公，尽管他们之前没有相关经验，因此，他们面临着新的与工作相关的压力源。
研究 COVID-19 恐惧与工作绩效之间，工作压力、工作家庭冲突和工作满意度的中介作用。
在土耳其对远程工作者进行了在线问卷调查。从 351 名受访者处获得了回复。使用相关量表来衡量工作生活平衡、工作压力、工作满意度和员工绩效以及对 COVID-19 的恐惧。由于所有假设结构都可以同时进行分析，因此使用结构方程模型进行数据分析。
结果表明，对 COVID-19 的恐惧会影响工作压力（p=0.001；β=0.264）。工作压力与工作满意度之间存在显著关系（p=0.001；β=0.619）。此外，工作家庭冲突会影响员工的工作压力（p=0.001；β=0.516）。工作压力在 COVID-19 等危机时期，对工作满意度起到了恐惧和工作家庭冲突的中介作用。
本研究的结果提供了一个有用的测量模型，可以通过工作压力和工作家庭冲突来评估和提高工作绩效和工作满意度。
