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基于学校的言语病理学家的压力与职业倦怠:COVID-19大流行高峰期的横断面调查

School-Based Speech-Language Pathologists' Stress and Burnout: A Cross-Sectional Survey at the Height of the COVID-19 Pandemic.

作者信息

Marante Leesa, Hall-Mills Shannon, Farquharson Kelly

机构信息

School of Communication Science and Disorders, Florida State University, Tallahassee.

出版信息

Lang Speech Hear Serv Sch. 2023 Apr 3;54(2):456-471. doi: 10.1044/2022_LSHSS-22-00047. Epub 2023 Jan 30.

Abstract

PURPOSE

Low retention of school-based speech-language pathologists (SLPs) is a growing problem that can have drastic consequences at the school and student levels. Factors contributing to this shortage include features of the work environment, role ambiguity, low salaries, and a demanding workload with higher caseloads, which can result in limited time for paperwork and lesson planning for optimal service delivery models. The purpose of this study was to determine the current levels and predictors of occupational stress and burnout SLPs are experiencing in the school setting.

METHOD

Using a cross-sectional survey design, 453 school-based SLPs from across the United States reported their workload manageability, career intentions, access to social support, and their stress and burnout levels. Multiple linear regression was used to determine the relation between the variables of interest and the occupational stress and burnout scores. Data were collected in September to December of 2020, at the height of the COVID-19 pandemic.

RESULTS

SLPs, on average, reported overall stress levels in the somewhat noticeable range, moderate access to social support, high levels of emotional exhaustion, low-to-moderate feelings of depersonalization, and moderate-to-high feelings of personal accomplishments. Based on a standardized burnout scale, SLPs in this sample are characterized as feeling ineffective and overextended. Results of linear regression models suggest that the perception of work manageability was the best predictor of Total Stress score, Emotional Exhaustion score, and Depersonalization score, in this sample.

CONCLUSIONS

Data from this study offer the beginning steps to making an informed change for school-based SLPs' workplaces. Results indicated that SLPs in the school setting are feeling ineffective and overextended. The perception of their workload manageability was the most significant predictor for their reported stress and burnout levels. Suggestions for SLP supervisors, administrators, and other stakeholders are discussed.

摘要

目的

学校言语语言病理学家(SLP)留存率低是一个日益严重的问题,可能在学校和学生层面产生严重后果。导致这一短缺的因素包括工作环境特征、角色模糊、薪资低以及工作量大且工作量高,这可能导致用于文书工作和课程规划以实现最佳服务提供模式的时间有限。本研究的目的是确定学校环境中SLP正在经历的职业压力和倦怠的当前水平及预测因素。

方法

采用横断面调查设计,来自美国各地的453名学校SLP报告了他们的工作量可管理性、职业意向、获得社会支持的情况以及他们的压力和倦怠水平。使用多元线性回归来确定感兴趣的变量与职业压力和倦怠得分之间的关系。数据于2020年9月至12月收集,正值新冠疫情高峰期。

结果

SLP平均报告总体压力水平处于较为明显的范围,获得社会支持的程度适中,情感耗竭程度高,去个性化程度低至中等,个人成就感程度中等至高。根据标准化的倦怠量表,该样本中的SLP的特点是感觉效率低下且负担过重。线性回归模型的结果表明,在这个样本中,对工作可管理性的认知是总压力得分、情感耗竭得分和去个性化得分的最佳预测因素。

结论

本研究的数据为对学校SLP工作场所进行明智变革提供了初步步骤。结果表明,学校环境中的SLP感觉效率低下且负担过重。他们对工作量可管理性的认知是其报告的压力和倦怠水平的最重要预测因素。讨论了对SLP主管、管理人员和其他利益相关者的建议。

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