LeadingAge, LTSS Center @UMass Boston, Washington, DC, USA.
Weill Cornell Medicine, Division of Geriatrics and Palliative Medicine, New York, NY, USA.
J Appl Gerontol. 2023 Jul;42(7):1574-1581. doi: 10.1177/07334648231155017. Epub 2023 Feb 7.
Given the instability of the nursing home (NH) certified nursing assistant (CNA) workforce and the challenging demands during COVID-19, it is important to understand the organizational factors that are correlated with job satisfaction which is a major predictor of CNA turnover. The purpose of this study was to determine the associations between quality of supervisor relationships, organizational supports, COVID-19 work-related stressors, and job satisfaction among CNAs in NHs. The results indicate that CNAs who reported a more optimal relationship with their supervisors, felt appreciated for the job they do and worked in NHs with lower COVID-19 resident infection rates tended to report higher rates of job satisfaction. The COVID-19 work-related stressors of increased workload demands and understaffing were associated with lower rates of job satisfaction. The study has practical implications for employers regarding how to support CNAs to improve job satisfaction especially during a crisis.
鉴于养老院（NH）认证护士助理（CNA）劳动力的不稳定性以及在 COVID-19 期间的挑战性需求，了解与工作满意度相关的组织因素非常重要，因为工作满意度是 CNA 离职的主要预测因素。本研究的目的是确定 NH 中 CNA 与主管关系质量、组织支持、与 COVID-19 相关的工作压力源之间的关联。结果表明，与主管关系更融洽、对工作感到满意且在 COVID-19 居民感染率较低的 NH 工作的 CNA 报告的工作满意度更高。工作量增加和人手不足等与 COVID-19 相关的工作压力源与较低的工作满意度相关。该研究对雇主具有实际意义，即如何支持 CNA 提高工作满意度，尤其是在危机期间。
