Woo Jihee, Jang Wanho
Department of Occupational Therapy, Wonkwang University, Iksan, South Korea.
Department of Occupational Therapy, Jeonju University, Jeonju, South Korea.
Disabil Rehabil Assist Technol. 2023 Feb 10:1-8. doi: 10.1080/17483107.2023.2174606.
To describe the barriers and facilitators of the assistive technology service delivery process (AT-SDP), based on the perspectives of assistive technology service professionals (ATPs) and assistive technology (AT) service users.
We conducted semi-structured interviews with nine AT users and eight ATPs in South Korea. The data were analyzed using a constant comparative approach based on the grounded theory.
AT users and ATPs identified common barriers in the assessment, matching, and implementation of the AT-SDP. In the assessment process, the preparation of detailed selection criteria was suggested for assistive technology devices (ATDs). Insufficient linkages on assessments among institutions providing AT services was a reported barrier, and standardized evaluation tools were suggested to address this issue. In the matching process, to meet users' needs, versatility in the characteristics or type of ATD was highlighted. In the implementation process, participants emphasized the need to shorten the time required during the delivery process. Along with these facilitators, institutional support, including staffing securement, the establishment of AT centres, and funding policies were recommended to facilitate the AT-SDP.
Our results highlight the importance of government support and considering realistic funding levels to overcome the barriers reported by AT users and ATPs.
基于辅助技术服务专业人员（ATP）和辅助技术（AT）服务使用者的视角，描述辅助技术服务提供过程（AT-SDP）中的障碍和促进因素。
我们对韩国的9名AT使用者和8名ATP进行了半结构化访谈。采用基于扎根理论的持续比较法对数据进行分析。
AT使用者和ATP在AT-SDP的评估、适配和实施过程中发现了共同的障碍。在评估过程中，建议为辅助技术设备（ATD）制定详细的选择标准。据报告，提供AT服务的机构之间评估联系不足是一个障碍，建议采用标准化评估工具来解决这一问题。在适配过程中，为满足用户需求，强调了ATD特性或类型的通用性。在实施过程中，参与者强调需要缩短交付过程所需的时间。除了这些促进因素外，还建议提供机构支持，包括确保人员配备、设立AT中心和制定资金政策，以促进AT-SDP。
我们的结果凸显了政府支持以及考虑实际资金水平以克服AT使用者和ATP报告的障碍的重要性。
