Pullen Erin, Fischer Melanie W, Morse Gary, Garabrant Jennifer, Salyers Michelle P, Rollins Angela L
Indiana University Network Science Institute, Indiana University Bloomington.
Department of Psychology, Indiana University Purdue University at Indianapolis.
Psychiatr Rehabil J. 2023 Mar;46(1):45-52. doi: 10.1037/prj0000543.
Prior research indicates Black employees may be particularly vulnerable to job dissatisfaction and that social support at work is a potential resource that could influence employee outcomes. This study examined racial differences in workplace social networks and support, and how these factors may contribute to perceived organizational support and, ultimately, job satisfaction among mental health workers.
Using data from an all-employee survey in a community mental health center (N = 128), we assessed racial differences in social network supports, hypothesizing that Black employees would report smaller and less supportive social networks, and lower levels of organizational support and job satisfaction compared to White employees. We also hypothesized that workplace network size and support would be positively associated with perceived organizational support and job satisfaction.
Hypotheses were partially supported. Compared to Whites, Blacks had smaller workplace networks that were less likely to include supervisors, were more likely to report workplace isolation (naming no workplace social ties), and were less likely to seek advice from their social ties at work. Regression analyses showed that Blacks and employees with smaller networks were more likely to perceive lower levels of organizational support, even after controlling for background variables. However, race and network size did not predict overall job satisfaction.
These findings suggest that Black mental health services staff are less likely to have rich, diverse workplace networks than their White colleagues, which may put them at a disadvantage in terms of accessing support and other resources. (PsycInfo Database Record (c) 2023 APA, all rights reserved).
先前的研究表明，黑人员工可能特别容易对工作不满，而工作中的社会支持是一种可能影响员工工作成果的潜在资源。本研究考察了职场社交网络和支持方面的种族差异，以及这些因素如何可能影响心理健康工作者对组织支持的感知，并最终影响其工作满意度。
利用社区心理健康中心全体员工调查的数据（N = 128），我们评估了社交网络支持方面的种族差异，假设黑人员工报告的社交网络规模更小、支持更少，与白人员工相比，组织支持水平和工作满意度更低。我们还假设职场网络规模和支持与感知到的组织支持和工作满意度呈正相关。
部分假设得到支持。与白人相比，黑人的职场网络规模更小，不太可能包括上级，更有可能报告职场孤立（表示没有职场社交关系），并且不太可能在工作中向社交关系寻求建议。回归分析表明，即使在控制背景变量后，黑人和网络规模较小的员工更有可能感知到较低的组织支持水平。然而，种族和网络规模并不能预测总体工作满意度。
这些发现表明，与白人同事相比，黑人心理健康服务人员不太可能拥有丰富多样的职场网络，这可能使他们在获得支持和其他资源方面处于劣势。（PsycInfo数据库记录（c）2023美国心理学会，保留所有权利）
