Bass Emily, Salyers Michelle P, Hall Ashton, Garabrant Jennifer, Morse Gary, Kyere Eric, Dell Nathaniel, Greenfield Jaime, Fukui Sadaaki
Department of Psychology, Indiana University-Purdue University at Indianapolis, 402 N. Blackford St, Indianapolis, IN, 46202, USA.
Places for People, Inc, St. Louis, MO, USA.
Adm Policy Ment Health. 2024 Jun 8. doi: 10.1007/s10488-024-01387-x.
Previous research has focused on factors influencing turnover of employees in the mental health workforce, yet little research has explored reasons why employees stay. To facilitate retaining a diverse mental health workforce, the current study aimed to elucidate factors that contributed to employees' tenure at a community mental health center (CHMC) as well as compare these perceptions between Black and White employees. Long-term employees (7 years or more) from one urban CMHC (n = 22) completed semi-structured stayer interviews. Using emergent thematic analysis, stayer interviews revealed four major themes for why they have stayed at the organization for 7 years or more: (1) work as a calling, (2) supportive relationships, (3) opportunities for growth or meaningful contribution, and (4) organization mission's alignment with personal attributes or values. Comparison between Black and White stayer narratives revealed differences in their perceptions with work as a calling and opportunities for growth and meaningful contribution. Guided by themes derived from stayer interviews, the current study discusses theoretical (e.g., job embeddedness theory, theory of racialized organizations, self-determination theory) and practical implications (e.g., supporting job autonomy, Black voices in leadership) in an effort to improve employee retention and address structural racism within a mental health organization.
以往的研究主要集中在影响心理健康工作队伍中员工流动率的因素上,但很少有研究探讨员工留任的原因。为了促进留住多元化的心理健康工作队伍,本研究旨在阐明促成员工在社区心理健康中心(CHMC)留任的因素,并比较黑人员工和白人员工之间的这些看法。来自一个城市社区心理健康中心的长期员工(7年及以上)(n = 22)完成了关于留任者的半结构化访谈。通过涌现式主题分析,留任者访谈揭示了他们在该组织工作7年及以上的四个主要原因:(1)工作是一种使命,(2)支持性的人际关系,(3)成长或做出有意义贡献的机会,以及(4)组织使命与个人特质或价值观的契合。黑人和白人留任者叙述之间的比较揭示了他们在将工作视为使命以及成长和做出有意义贡献的机会方面看法的差异。以留任者访谈得出的主题为指导,本研究讨论了理论(如工作嵌入理论、种族化组织理论、自我决定理论)和实际意义(如支持工作自主性、领导层中的黑人声音),以努力提高员工留任率并解决心理健康组织内的结构性种族主义问题。