Gašić Dimitrije, Berber Nemanja
Faculty of Economics in Subotica, University of Novi Sad, 21102 Novi Sad, Serbia.
Behav Sci (Basel). 2023 Feb 5;13(2):131. doi: 10.3390/bs13020131.
The main objective of this research was to investigate the relationship between flexible working arrangements (FWA) and turnover intentions (TI), as well as the mediation effect of employee engagement (EE) in the relationship between flexible working arrangements and turnover intentions. The main research question is: what is the nature of the effect of flexible working arrangements on employees' turnover intention, and the role of employee engagement in this relationship? The methodology of the paper consists of theoretical (literature review) and empirical parts (field research). The empirical research was performed on a sample of 514 highly educated employees from service sector organizations that operate in the Republic of Serbia. Sample collection lasted from January to October 2022, via Google Forms. The proposed relationships were tested by using the PLS-SEM method, with the application of the SmartPLS software. The main findings of the research are that there are direct positive effects of flexible work arrangements and employee engagement on turnover intentions, and that employee engagement has an indirect effect on the relationship between flexible work arrangements and turnover intentions. A partial mediation was found. Employees who are offered flexible work arrangements decrease their turnover intentions when they are more engaged at work.
本研究的主要目的是调查灵活工作安排（FWA）与离职意愿（TI）之间的关系，以及员工敬业度（EE）在灵活工作安排与离职意愿关系中的中介作用。主要研究问题是：灵活工作安排对员工离职意愿的影响性质是什么，以及员工敬业度在这种关系中扮演什么角色？本文的研究方法包括理论部分（文献综述）和实证部分（实地研究）。实证研究以塞尔维亚共和国服务业组织的514名高学历员工为样本进行。样本收集于2022年1月至10月通过谷歌表单进行。所提出的关系通过使用PLS-SEM方法并应用SmartPLS软件进行检验。研究的主要发现是，灵活工作安排和员工敬业度对离职意愿有直接的正向影响，并且员工敬业度在灵活工作安排与离职意愿的关系中具有间接影响。研究发现存在部分中介作用。当提供灵活工作安排的员工在工作中更敬业时，他们的离职意愿会降低。
