Alward Lucas M, Viglione Jill
Boise State University, ID, USA.
University of Central Florida, Orlando, USA.
Int J Offender Ther Comp Criminol. 2025 Feb;69(2-3):200-223. doi: 10.1177/0306624X231159882. Epub 2023 Mar 10.
In recent years, Western and non-Western countries have experience increased reliance on probation services. However, prior research indicates that high job demands and ambiguous role responsibilities invoke feelings of stress and suggest the importance of understanding the relationship between stress and burnout and turnover. While past efforts largely focused on correctional officers (COs), less is known about how probation officers (POs) experience burnout and how organizational attributes may influence this relationship. Using survey data of federal POs ( = 80) across eight offices in a southern state, the current study examines the influence of individual characteristics and organizational attributes in predicting burnout and turnover intent. To answer our research questions, we perform a series of linear regression models. Findings suggest the importance of affective commitment for reducing POs' feelings of burnout and turnover intent. Implications of these findings and directions of future research are discussed.
近年来，西方国家和非西方国家对缓刑服务的依赖程度都有所增加。然而，先前的研究表明，高工作需求和模糊的角色职责会引发压力感，并表明理解压力与倦怠和离职之间关系的重要性。虽然过去的研究主要集中在惩教官员（COs）身上，但对于缓刑官员（POs）如何经历倦怠以及组织属性如何影响这种关系，我们了解得较少。本研究利用一个南部州八个办公室的联邦缓刑官员（n = 80）的调查数据，考察了个人特征和组织属性对预测倦怠和离职意图的影响。为了回答我们的研究问题，我们进行了一系列线性回归模型。研究结果表明了情感承诺对于减少缓刑官员的倦怠感和离职意图的重要性。讨论了这些研究结果的意义以及未来研究的方向。
