Manurung Hakim, Yudoko Gatot, Okdinawati Liane
School of Business and Management, Institut Teknologi Bandung (ITB), Bandung, Indonesia.
Heliyon. 2023 Feb 20;9(3):e13901. doi: 10.1016/j.heliyon.2023.e13901. eCollection 2023 Mar.
The supply chain of every company is essential to its overall operation. Global disruption has an unanticipated and immediate impact on supply chains across all industrial sectors. The supply chain must, therefore, demonstrate resilience in order to resist such upheaval because it is dynamic and extremely vulnerable to global uncertainties. Moreover, it must not only return to its initial form but also prove able to achieve steady, sustainable performance. To do so, supply chain activities necessitate value co-creation between stakeholders. One means of achieving this objective is through the application of service-dominant logic (SDL) whose eleven core premises define the behaviour, governance, and consequences of service-based exchange. The novelty of the research reported here lies in the mapping and review frameworks of current supply chain resilience towards sustainability (SCRTS) from an SDL perspective. This study represents the first to combine an SDL perspective and SCRTS since no formula has yet been devised to address this combination of factors. This study proposes the application of a conceptual framework of SCRTS from an SDL perspective by involving selected premises, resource integration, institutional structures, and collaboration.
Conceptual Framework.
每个公司的供应链对其整体运营至关重要。全球干扰对所有工业部门的供应链都会产生意想不到的直接影响。因此，供应链必须展现出韧性，以抵御这种动荡，因为它是动态的，极易受到全球不确定性的影响。此外，它不仅必须恢复到初始状态，还必须证明能够实现稳定、可持续的绩效。为此，供应链活动需要利益相关者之间进行价值共创。实现这一目标的一种方法是应用服务主导逻辑（SDL），其十一个核心前提定义了基于服务的交换的行为、治理和后果。本文所报告研究的新颖之处在于从SDL视角对当前供应链韧性促进可持续性（SCRTS）的映射和审查框架。本研究是首次将SDL视角与SCRTS相结合，因为尚未设计出解决这些因素组合的公式。本研究通过纳入选定的前提、资源整合、制度结构和协作，从SDL视角提出了SCRTS概念框架的应用。
概念框架。
