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医务人员感知的高绩效工作系统对工作满意度的影响:自我效能感的中介作用。

The Impact of high-performance work system perceived by medical staff on job satisfaction: the mediating role of self-efficacy.

机构信息

School of Public Health, Lanzhou University, Lanzhou, China.

Institute of Hospital Management, West China Hospital of Sichuan University, Chengdu, Sichuan, China.

出版信息

Psychol Health Med. 2024 Mar;29(3):492-504. doi: 10.1080/13548506.2023.2189271. Epub 2023 Mar 14.

Abstract

As the mainstay of healthcare, the job satisfaction of medical staff deserves attention. This study aimed to explore the correlation between the perception of the high-performance work system (P-HPWS) and job satisfaction of medical staff in public hospitals and to further investigate the mediating effect of self-efficacy. From November 2019 to January 2020, a cross-sectional survey on working doctors and nurses was conducted in five tertiary public hospitals in China. A total of 520 participants were surveyed. The P-HPWS, job satisfaction, and self-efficacy were assessed using the 25-item self-administered scale, six-item job satisfaction questionnaire, and the General Self-Efficacy Scale, respectively. Linear regression and mediation effects models were used to identify the associations between primary variables. The results showed a significant positive correlation between P-HPWS and job satisfaction ( < 0.01), while self-efficacy played a mediating role between P-HPWS and job satisfaction. This finding reveals the benefits of improving employees' P-HPWS and self-efficacy on their job satisfaction, and that hospitals can improve their management systems by implementing and refining HPWS.

摘要

作为医疗保健的支柱,医务人员的工作满意度值得关注。本研究旨在探讨公立医院医务人员对高绩效工作系统(P-HPWS)的感知与工作满意度之间的相关性,并进一步探讨自我效能的中介作用。2019 年 11 月至 2020 年 1 月,对中国五家三级公立医院的在职医生和护士进行了横断面调查。共调查了 520 名参与者。使用 25 项自填量表、六分量表工作满意度问卷和一般自我效能感量表分别评估 P-HPWS、工作满意度和自我效能感。采用线性回归和中介效应模型来确定主要变量之间的关联。结果表明,P-HPWS 与工作满意度呈显著正相关(<0.01),而自我效能在 P-HPWS 与工作满意度之间发挥了中介作用。这一发现揭示了提高员工 P-HPWS 和自我效能对其工作满意度的益处,医院可以通过实施和完善 HPWS 来改善其管理系统。

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