School of Public Health, Lanzhou University, Lanzhou, China.
Institute of Hospital Management, West China Hospital of Sichuan University, Chengdu, Sichuan, China.
Psychol Health Med. 2024 Mar;29(3):492-504. doi: 10.1080/13548506.2023.2189271. Epub 2023 Mar 14.
As the mainstay of healthcare, the job satisfaction of medical staff deserves attention. This study aimed to explore the correlation between the perception of the high-performance work system (P-HPWS) and job satisfaction of medical staff in public hospitals and to further investigate the mediating effect of self-efficacy. From November 2019 to January 2020, a cross-sectional survey on working doctors and nurses was conducted in five tertiary public hospitals in China. A total of 520 participants were surveyed. The P-HPWS, job satisfaction, and self-efficacy were assessed using the 25-item self-administered scale, six-item job satisfaction questionnaire, and the General Self-Efficacy Scale, respectively. Linear regression and mediation effects models were used to identify the associations between primary variables. The results showed a significant positive correlation between P-HPWS and job satisfaction ( < 0.01), while self-efficacy played a mediating role between P-HPWS and job satisfaction. This finding reveals the benefits of improving employees' P-HPWS and self-efficacy on their job satisfaction, and that hospitals can improve their management systems by implementing and refining HPWS.
作为医疗保健的支柱,医务人员的工作满意度值得关注。本研究旨在探讨公立医院医务人员对高绩效工作系统(P-HPWS)的感知与工作满意度之间的相关性,并进一步探讨自我效能的中介作用。2019 年 11 月至 2020 年 1 月,对中国五家三级公立医院的在职医生和护士进行了横断面调查。共调查了 520 名参与者。使用 25 项自填量表、六分量表工作满意度问卷和一般自我效能感量表分别评估 P-HPWS、工作满意度和自我效能感。采用线性回归和中介效应模型来确定主要变量之间的关联。结果表明,P-HPWS 与工作满意度呈显著正相关(<0.01),而自我效能在 P-HPWS 与工作满意度之间发挥了中介作用。这一发现揭示了提高员工 P-HPWS 和自我效能对其工作满意度的益处,医院可以通过实施和完善 HPWS 来改善其管理系统。