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社交媒体上的烟草制品行业营销:菲利普莫里斯国际公司 IQOS 的案例研究。

Industry marketing of tobacco products on social media: case study of Philip Morris International's IQOS.

机构信息

Department of Prevention and Community Health, Milken Institute School of Public Health, The George Washington University, Washington, DC, USA

Institute for Data Democracy & Health, The George Washington University, Washington, DC, USA.

出版信息

Tob Control. 2024 Jun 20;33(4):518-524. doi: 10.1136/tc-2022-057833.

Abstract

SIGNIFICANCE

Newer tobacco products might be particularly likely to use social media as they emerge in the global market. Little is known about the official use of social media in marketing heated tobacco products (HTPs). This study examined Philip Morris International's (PMI) social media marketing globally of its leading HTP, IQOS.

METHODS

PMI IQOS country-specific official websites were accessed (N=59) in May to September 2022 and social media accounts listed were recorded. Accounts were then coded for their number of posts in the past month and year and for their number of subscribers. Posts on online accounts with at least one past-month post were categorised to describe the post's function: instructional, general advertising, price promotions or event promotions.

RESULTS

Of the 59 country websites, 45 (76.3%) listed at least one social media account; of these, an average of 2.5 accounts (SD=0.8) were listed. Across websites, 111 accounts were identified: 42 Facebook, 23 YouTube, 21 Twitter, 19 Instagram, 2 Telegram, 1 LinkedIn, 1 KakaoTalk, 1 VK and 1 LINE. Across YouTube, Twitter and Instagram, accounts made 2550 past-year posts and had ~490 961 subscribers. Of the 165 past-month posts, 101 (60.1%) functioned as general advertising, 30 (17.9%) instructional, 29 (17.3%) event promotions and 8 (4.8%) price promotions.

CONCLUSION

Social media posts were used to engage consumers with advertising, event promotions, product use instructions and price promotions. The study provides evidence of the company-sponsored official marketing of an HTP via social media globally, underscoring the need for monitoring and tobacco control regulatory efforts in the digital arena.

摘要

意义

较新型的烟草产品在全球市场推出时,可能特别倾向于使用社交媒体。目前对于加热烟草产品(HTP)的官方社交媒体营销知之甚少。本研究调查了菲利普莫里斯国际公司(PMI)在全球范围内对其领先的 HTP IQOS 的社交媒体营销情况。

方法

于 2022 年 5 月至 9 月访问了 PMI IQOS 的特定国家网站(N=59),并记录了列出的社交媒体帐户。然后对这些帐户的上月和当年的帖子数量以及订阅者数量进行编码。对过去一个月至少有一条帖子的在线帐户上的帖子进行分类,以描述帖子的功能:教学、一般广告、价格促销或活动促销。

结果

在 59 个国家网站中,有 45 个(76.3%)列出了至少一个社交媒体帐户;其中,平均列出了 2.5 个帐户(SD=0.8)。在各个网站上共确定了 111 个帐户:42 个 Facebook、23 个 YouTube、21 个 Twitter、19 个 Instagram、2 个 Telegram、1 个 LinkedIn、1 个 KakaoTalk、1 个 VK 和 1 个 LINE。在 YouTube、Twitter 和 Instagram 上,这些帐户在过去一年中发布了 2550 条帖子,拥有约 490961 个订阅者。在过去一个月的 165 条帖子中,101 条(60.1%)起到了一般广告的作用,30 条(17.9%)起到了教学作用,29 条(17.3%)起到了活动促销的作用,8 条(4.8%)起到了价格促销的作用。

结论

社交媒体帖子用于与消费者进行广告、活动促销、产品使用说明和价格促销的互动。该研究提供了公司通过社交媒体在全球范围内赞助 HTP 官方营销的证据,强调了在数字领域进行监测和烟草控制监管努力的必要性。

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