Zeineddine Lama, Sacre Hala, Haddad Chadia, Zeenny M Rony, Akel Marwan, Hajj Aline, Salameh Pascale
Faculty of Pharmacy, Lebanese University, Hadat, Lebanon.
INSPECT-LB (Institut National de Santé Publique, d'Épidémiologie Clinique et de Toxicologie-Liban), Beirut, Lebanon.
J Pharm Policy Pract. 2023 Mar 21;16(1):48. doi: 10.1186/s40545-023-00554-z.
Pharmacists are at the core of the healthcare system and are the most accessible healthcare professionals. Their new roles involve leadership skills, among others. Work satisfaction of pharmacists might affect the quality of the services they provide. Hence, the primary objective of this study was to evaluate the management/leadership skills and work satisfaction of pharmacists and working pharmacy students. The secondary objective was to establish the relationship between management/leadership competencies and work satisfaction.
This cross-sectional study enrolled 415 Lebanese pharmacists and fifth-year pharmacy students (undergraduates) working in different pharmacy sectors across Lebanon from August 2021 through October 2021 using the snowball sampling technique and validated tools to assess management/leadership competencies and work satisfaction.
Management/leadership competencies were significantly correlated with work satisfaction (B = 0.288) and inversely associated with being engaged/married (B = - 2.825) and living outside Beirut or Mount Lebanon (B = - 1.873). Pharmacy students did not significantly differ in their leadership/management level from graduate pharmacists. Work satisfaction was significantly associated with management/leadership competencies (B = 0.062) and inversely related to education level (B = - 0.644).
Pharmacists' work satisfaction and management/leadership competencies are interrelated, although the level of satisfaction seemed lower than the declared level of competencies. These concepts are differentially affected by personal and work-related characteristics. More efforts should be exerted to improve both the satisfaction and management/leadership competencies of pharmacists in Lebanon.
药剂师是医疗保健系统的核心，也是最容易接触到的医疗保健专业人员。他们的新角色包括领导技能等。药剂师的工作满意度可能会影响他们提供的服务质量。因此，本研究的主要目的是评估药剂师和在职药学专业学生的管理/领导技能及工作满意度。次要目的是确定管理/领导能力与工作满意度之间的关系。
本横断面研究于2021年8月至2021年10月，采用雪球抽样技术和经过验证的工具，对黎巴嫩各地不同药房部门工作的415名黎巴嫩药剂师和五年级药学专业学生（本科生）进行了招募，以评估管理/领导能力和工作满意度。
管理/领导能力与工作满意度显著相关（B = 0.288），与订婚/已婚（B = -2.825）以及居住在贝鲁特或黎巴嫩山以外地区（B = -1.873）呈负相关。药学专业学生的领导/管理水平与毕业药剂师没有显著差异。工作满意度与管理/领导能力显著相关（B = 0.062），与教育水平呈负相关（B = -0.644）。
药剂师的工作满意度和管理/领导能力是相互关联的，尽管满意度水平似乎低于宣称的能力水平。这些概念受到个人和工作相关特征的不同影响。应该做出更多努力来提高黎巴嫩药剂师的满意度和管理/领导能力。
